FAQs
If you want to learn more about our business, we hope that this page will provide you with some useful information!
Frequently Asked Questions
General
We produce a wide range of jewelrys, such as earrings, necklaces, bracelets, rings and so on.
You can order with stainless steel, brass, alloys and titanium; and we have a large sourcing team to provide precious and semi-precious stones. For more details, please visit our Haosen Jewelry Material page.
We offer customisation with low MOQ of 30 pieces, which can get your business off the ground or to enter new fashion markets.
Yes, we offer branded packaging services. We can wrap your jewellery in a variety of stylish packaging options.
Upon receipt and inspection of your return, we’ll promptly notify you via email. Rest assured, our refund policy aims to ensure your satisfaction. If approved, expect a swift refund credited back to your original payment method within a reasonable timeframe.
All jewelry supplied by Haosen Jewelry is in compliance with European Union REACH and California Proposition 65 (EN 1811 – Nickel release / EN 12472 – Lead Content, Cadmium Content). Please get in touch with us if you require testing services to comply with the legal regulations of your country. We can also provide you with past test reports upon request.