Custom Made Statement Stainless Steel Pearl Hoop Earrings for Women

Q1: What is the standard lead time and cost for prototyping?

A1: Our standard sampling process typically takes 7 to 10 business days. Prototyping costs vary based on design complexity and material requirements; however, these fees are generally fully refundable upon the placement of a bulk production order that meets our minimum order quantity (MOQ).

Q2: How do you guarantee consistency between the approved sample and mass production? 

A2: We utilize a “Golden Sample” protocol. Once the prototype is approved, it serves as the definitive technical benchmark for the production line. Our Quality Control (QC) team conducts multi-stage inspections to ensure that every piece in the bulk order maintains the exact specifications, tolerances, and finish of the original sample.

Q3: What is the total turnaround time from order confirmation to final delivery? 

A3: For most mass production orders, the lead time is approximately 25 to 45 business days following final design approval and deposit receipt. This timeframe may fluctuate slightly depending on the volume and technical intricacy of the collection.

Q4: Are public holidays factored into the production schedule?

A4: Our quoted lead times refer to actual working days. We recommend that clients account for major statutory holidays when planning seasonal launches. Our account managers will provide an adjusted production timeline well in advance of any scheduled facility closures.

Q5: Do you offer design assistance, or must we provide technical drawings? 

A5: We offer comprehensive OEM and ODM services. Whether you provide finished 3D CAD files or initial conceptual sketches, our in-house engineering team can assist with technical rendering and structural optimization to ensure your designs are production-ready.

Q1: What are the durability standards for your plating and finishes?

A1: We utilize Real Gold Plating (available in 14K, 18K, or 24K) to ensure a premium, long-lasting finish. Depending on your brand’s requirements, we offer plating thicknesses ranging from 0.3 μm to 3.0 μm . This high-specification process is engineered for superior wear resistance and color retention, preventing tarnishing and ensuring the jewelry maintains its luster under daily wear.

Q2: What quality certifications and laboratory test reports can you provide?

A2: We are committed to full compliance. Upon request, we can provide Material Analysis Reports and third-party certifications (such as SGS or Intertek) verifying that our products are lead-free, nickel-free, and compliant with REACH and RoHS standards.

Q1: What is the standard payment structure?

A1: Our standard commercial terms require a 30% deposit to initiate production, with the remaining 70% balance payable upon completion and prior to dispatch.

Q2: What payment methods and trade terms do you accept? A2: We accept payments via Wire Transfer (T/T), Credit Card, and Letter of Credit (L/C) for high-volume contracts. Most shipments are processed under EXW or FOB terms, depending on your preference.

Q3: Which logistics providers and shipping methods are available?

A3: We partner with major global couriers including FedEx, DHL, and UPS for door-to-door express delivery. For larger shipments, we can coordinate with freight forwarders for air or ocean cargo to optimize your landing costs.

Q4: Do you accommodate on-site factory audits?

A4: Transparency is a core value of our operation. We welcome third-party factory audits and client inspections. Please coordinate with your account manager to schedule a visit to our facility.

Q5: What is the return policy for bespoke/customized jewelry?

A5: Due to the proprietary nature of custom-made jewelry, we do not accept returns .