{"id":3446,"date":"2024-04-15T10:54:33","date_gmt":"2024-04-15T10:54:33","guid":{"rendered":"https:\/\/96jewelry.com\/?page_id=3446"},"modified":"2026-10-07T02:40:10","modified_gmt":"2026-10-07T09:40:10","slug":"faqs","status":"publish","type":"page","link":"https:\/\/96jewelry.com\/es\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3446\" class=\"elementor elementor-3446\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d692228 e-flex e-con-boxed e-con e-parent\" data-id=\"d692228\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-08436f1 elementor-widget elementor-widget-heading\" data-id=\"08436f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQs<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9452961 elementor-widget elementor-widget-text-editor\" data-id=\"9452961\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This FAQs page answers the most common questions about materials, MOQ, pricing, plating, quality control, compliance, and global shipping.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-994d33a e-con e-atomic-element e-flexbox-base e-ba562fc \" data-id=\"994d33a\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"994d33a\" data-e-type=\"e-flexbox\" data-id=\"994d33a\">\n    \t\t<div class=\"elementor-element elementor-element-4728a36 elementor-widget elementor-widget-html\" data-id=\"4728a36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<section id=\"hs-faq\" lang=\"en\">\r\n<a class=\"skip\" href=\"#faq-beginners\">Skip to questions<\/a><header id=\"faq-top\" class=\"hero\"><div class=\"shell\"><div id=\"search-slot\"><div class=\"search-area\"><label for=\"hs-faq-search\">What would you like to know?<\/label><div class=\"search-row\"><input type=\"search\" id=\"hs-faq-search\" placeholder=\"Search MOQ, sample costs, lead time, PVD\u2026\" autocomplete=\"off\" aria-describedby=\"hs-faq-results\"><button type=\"button\" class=\"clear\">Clear<\/button><\/div><p class=\"results\" id=\"hs-faq-results\" role=\"status\" aria-live=\"polite\"><\/p><\/div><\/div><nav class=\"quick-grid\" aria-label=\"Six frequently asked topics\">\r\n<a href=\"#faq-q3\"><span class=\"quick-no\">01<\/span><strong>MOQ &amp; trial orders<\/strong><small>How many per style and color?<\/small><span class=\"arrow\">\u2197<\/span><\/a>\r\n<a href=\"#faq-request-q7\"><span class=\"quick-no\">02<\/span><strong>Samples<\/strong><small>Can I see a sample first?<\/small><span class=\"arrow\">\u2197<\/span><\/a>\r\n<a href=\"#faq-q23\"><span class=\"quick-no\">03<\/span><strong>Costs &amp; fees<\/strong><small>What goes into my quote?<\/small><span class=\"arrow\">\u2197<\/span><\/a>\r\n<a href=\"#faq-q25\"><span class=\"quick-no\">04<\/span><strong>Lead times<\/strong><small>When could my order arrive?<\/small><span class=\"arrow\">\u2197<\/span><\/a>\r\n<a href=\"#faq-q27\"><span class=\"quick-no\">05<\/span><strong>Quality &amp; testing<\/strong><small>How is my jewelry checked?<\/small><span class=\"arrow\">\u2197<\/span><\/a>\r\n<a href=\"#faq-q34\"><span class=\"quick-no\">06<\/span><strong>Payment &amp; shipping<\/strong><small>Deposits, delivery and duties.<\/small><span class=\"arrow\">\u2197<\/span><\/a><\/nav><div class=\"hero-bottom\"><span>Have your specifications ready?<\/span> <a href=\"#faq-specifications\">View the full specification tables \u2192<\/a><\/div><\/div><\/header><section class=\"beginner\" id=\"faq-beginners\" aria-labelledby=\"begin-title\"><div class=\"shell\"><div class=\"module-head\"><h2 id=\"begin-title\">Browse all questions<\/h2><p>Choose a topic, or search above to find a specific answer.<\/p><\/div><div class=\"topic-picker\" hidden><label for=\"faq-topic-select\">Choose a topic<\/label><select id=\"faq-topic-select\" aria-controls=\"faq-beginners\"><option value=\"all\">All topics<\/option><option value=\"faq-getting-started\">Getting started<\/option><option value=\"faq-pricing-payment\">Pricing &amp; payment<\/option><option value=\"faq-moq-samples\">MOQ &amp; samples<\/option><option value=\"faq-design-branding\">Design &amp; branding<\/option><option value=\"faq-components-sizing\">Components &amp; sizing<\/option><option value=\"faq-materials-stones\">Materials <\/option><option value=\"faq-plating-finishes\">Plating &amp; finishes<\/option><option value=\"faq-care-durability\">Care &amp; durability<\/option><option value=\"faq-production-lead-time\">Production &amp; lead time<\/option><option value=\"faq-quality-testing\">Quality &amp; testing<\/option><option value=\"faq-compliance-reports\">Compliance &amp; reports<\/option><option value=\"faq-catalog-stock\">Catalog &amp; stock<\/option><option value=\"faq-packaging\">Packaging<\/option><option value=\"faq-shipping-customs\">Shipping &amp; customs<\/option><option value=\"faq-returns-refunds\">Returns &amp; refunds<\/option><option value=\"faq-sustainability\">Sustainability<\/option><option value=\"faq-factory-contact\">Factory &amp; contact<\/option><option value=\"faq-confidentiality\">Confidentiality<\/option><\/select><p class=\"topic-status\" role=\"status\" aria-live=\"polite\"><\/p><\/div><div class=\"faq-layout\"><nav class=\"category-nav\" aria-label=\"FAQ topics\"><a href=\"#faq-getting-started\">Getting started<\/a><a href=\"#faq-pricing-payment\">Pricing &amp; payment<\/a><a href=\"#faq-moq-samples\">MOQ &amp; samples<\/a><a href=\"#faq-design-branding\">Design &amp; branding<\/a><a href=\"#faq-components-sizing\">Components &amp; sizing<\/a><a href=\"#faq-materials-stones\">Materials <\/a><a href=\"#faq-plating-finishes\">Plating &amp; finishes<\/a><a href=\"#faq-care-durability\">Care &amp; durability<\/a><a href=\"#faq-production-lead-time\">Production &amp; lead time<\/a><a href=\"#faq-quality-testing\">Quality &amp; testing<\/a><a href=\"#faq-compliance-reports\">Compliance &amp; reports<\/a><a href=\"#faq-catalog-stock\">Catalog &amp; stock<\/a><a href=\"#faq-packaging\">Packaging<\/a><a href=\"#faq-shipping-customs\">Shipping &amp; customs<\/a><a href=\"#faq-returns-refunds\">Returns &amp; refunds<\/a><a href=\"#faq-sustainability\">Sustainability<\/a><a href=\"#faq-factory-contact\">Factory &amp; contact<\/a><a href=\"#faq-confidentiality\">Confidentiality<\/a><\/nav><div class=\"faq-content\"><section class=\"faq-category\" id=\"faq-getting-started\" aria-labelledby=\"faq-getting-started-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-start\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-custom\" aria-hidden=\"true\"><\/span><h3 id=\"faq-getting-started-heading\">Getting started<\/h3><details class=\"question\" id=\"faq-q1\"><summary>Can I start a custom jewelry project with a sketch, photo or sample?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q2\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q17\" aria-hidden=\"true\"><\/span><p>Yes. A sketch, photo, technical drawing or physical sample is enough to start a feasibility discussion. We can help define the specifications for sampling.<\/p><p><strong>What to send:<\/strong> Send your reference, product type, approximate dimensions and quantity per style and color. If materials are undecided, tell us your priorities.<\/p><p class=\"condition\"><strong>For your project:<\/strong> We review structure and manufacturability before sampling. CAD or modeling scope, cost and timing are included in the development discussion.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/ai-design-to-custom-stainless-steel-pendant\/\">See how a concept became a custom pendant<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q2\"><summary>What is the difference between OEM and ODM?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>OEM starts from your own design and specifications. ODM starts from a manufacturer-developed design that can be adapted for your brand. Tell us whether you need an original shape, changes to an existing style, or branding and packaging only.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/oem-odm-private-label-jewelry\/\">Compare OEM, ODM and private label jewelry<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q5\"><summary>What information should I send for a quotation or initial sourcing discussion?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q25\" aria-hidden=\"true\"><\/span><p>Start with five things: your product or reference, quantity per style and color, destination country, required arrival date and contact details.<\/p><p><strong>What to send:<\/strong> Add material, finish, dimensions, budget, branding, packaging or testing requirements if you have them. \u201cNot sure yet\u201d is fine for undecided specifications.<\/p><p class=\"condition\"><strong>For your project:<\/strong> For confidential designs, request a mutual NDA before sharing files.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Send your sourcing brief for a quotation<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Check my project &amp; next steps\" href=\"#project-form\">Check my project &amp; next steps \u2192<\/a><\/div><\/div><\/details><details class=\"question\" id=\"faq-request-q31\"><summary>How can a new brand start working with you or open a wholesale account?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>New brands can start with an idea or a small collection brief. We review your project and suggest a sampling and quotation path.<\/p><p><strong>What to send:<\/strong> Share your product references, selling market and expected quantity for each style and color.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Any account documents and order requirements will be identified during the review.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/how-to-start-a-jewelry-brand\/\">Plan your first jewelry collection<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q21\"><summary>Can you recommend designs, materials or processes for my brand and target price?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Yes. Share your brand references, target customer, selling market, product category, target unit cost and planned quantities. Tell us which features matter most, such as weight, detail, finish or everyday durability. Recommendations should be reviewed together with feasibility, samples and a quotation rather than based only on how a reference image looks.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturing-materials\/\">Explore materials for your design and target market<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-pricing-payment\" aria-labelledby=\"faq-pricing-payment-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-price\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-pricing-moq\" aria-hidden=\"true\"><\/span><h3 id=\"faq-pricing-payment-heading\">Pricing &amp; payment<\/h3><details class=\"question\" id=\"faq-q6\"><summary>How are unit and wholesale prices calculated? Are quantity discounts available?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q1\" aria-hidden=\"true\"><\/span><p>Unit prices depend on material, dimensions, weight, construction, finish and order quantity. Higher quantities may lower the unit cost.<\/p><p><strong>What to send:<\/strong> Send your design and quantities per style and color. Ask for price tiers and an itemized quote covering development, tooling, samples, production, packaging, tests and freight.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Compare quotations using the same specifications and delivery terms.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/316l-stainless-steel-jewelry-manufacturing-process\/\">Compare manufacturing processes and cost factors<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q23\"><summary>What are the sample, CAD, mold and development fees? Can they be credited?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q16\" aria-hidden=\"true\"><\/span><p>Sample fees are typically 3\u00d7 the unit price. Mold fees have a reference range of USD 20\u2013180, with around USD 60 typical. Samples are 100% prepaid.<\/p><p><strong>What to send:<\/strong> Share the design, size, material, finish and number of samples. We will identify the sample, tooling and development charges.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Initial CAD\/modeling is quoted separately where needed. Three free CAD revisions are offered; any credit toward bulk production must be agreed in writing.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/payment-terms\/\">Review sample-payment and development-fee terms<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Request a sample quote\" href=\"#project-form\">Request a sample quote \u2192<\/a><\/div><\/div><\/details><details class=\"question\" id=\"faq-q34\"><summary>What payment methods, deposits and credit terms are available?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q23\" aria-hidden=\"true\"><\/span><p>Standard bulk payment is 30% deposit and 70% before shipment. Samples are 100% prepaid. For orders of USD 5,000 or more, a 30% \/ 30% \/ 40% arrangement can be discussed.<\/p><p><strong>What to send:<\/strong> Tell us your order value, currency and preferred payment method so the quotation can include the applicable arrangement.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Accepted payment channels and any credit terms are confirmed on your proforma invoice.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/payment-terms\/\">Read payment methods, deposits and balance terms<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Check payment for my order\" href=\"#project-form\">Check payment for my order \u2192<\/a><\/div><a class=\"read-link\" href=\"#faq-q35\">Shipping, freight &amp; customs \u2192<\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-moq-samples\" aria-labelledby=\"faq-moq-samples-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-moq\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-sample\" aria-hidden=\"true\"><\/span><h3 id=\"faq-moq-samples-heading\">MOQ &amp; samples<\/h3><details class=\"question\" id=\"faq-q3\"><summary>What is your MOQ, and can I place a small trial order or mix styles?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q4\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q6\" aria-hidden=\"true\"><\/span><p>Standard MOQ starts at 30 pieces or pairs per style and per color. Trial quantities may be 30\u2013120; complex custom designs may require 200\u2013500. One evaluation sample is available.<\/p><p><strong>What to send:<\/strong> Send the quantity for every style and color. For example: one necklace in gold \u00d7 30 and silver \u00d7 30 = 60 pieces total.<\/p><p class=\"condition\"><strong>For your project:<\/strong> MOQ depends on the design and process. Different styles do not automatically combine toward one MOQ. Below the range? Ask us to review fewer colors or existing components.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/low-moq-jewelry-manufacturer\/\">Explore MOQ by style, color and production process<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Confirm my order MOQ\" href=\"#project-form\">Confirm my order MOQ \u2192<\/a><\/div><\/div><\/details><details class=\"question\" id=\"faq-request-q7\"><summary>Can I buy a sample or develop a prototype before ordering? What is the sample policy?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Yes. You can order a single evaluation sample or develop a custom prototype before committing to bulk production. Sample fees are typically 3\u00d7 the unit price and fully prepaid.<\/p><p><strong>What to send:<\/strong> Send your reference or design, dimensions, preferred material and finish. Tell us whether you want to check appearance, fit, construction or a specific performance requirement.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Existing-style samples start at a minimum 2\u20133 days when available; custom samples at a minimum 7\u201310 days after CAD approval. Tooling, tests and transit are additional where applicable.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/custom-charm-size-validation-before-mold-making\/\">See how prototypes help validate size and fit<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Request a sample quote\" href=\"#project-form\">Request a sample quote \u2192<\/a><\/div><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-design-branding\" aria-labelledby=\"faq-design-branding-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-logo\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-design-customization\" aria-hidden=\"true\"><\/span><h3 id=\"faq-design-branding-heading\">Design &amp; branding<\/h3><details class=\"question\" id=\"faq-q24\"><summary>How many CAD revisions are included?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Three free CAD revisions are offered. Confirm extra design work before proceeding. Once tooling has started, changes to the approved structure may require additional tooling and labor, so check dimensions and important details during drawing review.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/custom-charm-size-validation-before-mold-making\/\">Validate dimensions before approving molds<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q8\"><summary>Can you engrave my logo or text, or add a branded tag? What are the requirements and costs?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Logo and branding details can be included in a custom project. Send clear artwork, preferably AI, PDF or CDR where available, with the desired size and position. Laser marking, CNC engraving, raised or recessed details, and separate logo tags need method-specific feasibility review. Confirm legibility on the chosen surface and approve the placement. Additional tooling, marking, sample charges and MOQ are quoted for the project rather than assumed to be included.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/second-electroplating-brass-tie-clip-logo\/\">See a laser-engraved brass logo case study<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-components-sizing\" aria-labelledby=\"faq-components-sizing-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-component\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-size\" aria-hidden=\"true\"><\/span><h3 id=\"faq-components-sizing-heading\">Components &amp; sizing<\/h3><details class=\"question\" id=\"faq-q12\"><summary>Can you make custom chains, clasps, pendants or structural components?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q9\" aria-hidden=\"true\"><\/span><p>Yes, component requirements can be included in a custom project. Provide dimensions, material, finish, connection points and any mating parts or physical references. Define the required opening, movement, fit and load performance. Approve an assembled sample and agreed functional tests: matching appearance alone does not guarantee that parts will work together.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/stainless-steel-lobster-buckle-production-process\/\">See how stainless steel lobster clasps are made<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q10\"><summary>Can you make specific lengths and sizes, or a one-size-fits-most design?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Size and structure can be customized subject to feasibility. For necklaces and bracelets, state the base length, whether the clasp is included and any extender length. For rings, name the sizing system and confirm the agreed internal measurement. An adjustable design needs a defined usable size range and fit testing. \u201cOne size fits most\u201d should not be used as an unlimited-fit promise.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/one-stop-custom-ring-manufacturer\/\">Review ring sizing and measurement guidance<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-materials-stones\" aria-labelledby=\"faq-materials-stones-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-materials\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-material-finish\" aria-hidden=\"true\"><\/span><h3 id=\"faq-materials-stones-heading\">Materials<\/h3><details class=\"question\" id=\"faq-q8\"><summary>Which metals can you manufacture, and how should I choose?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q10\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q3\" aria-hidden=\"true\"><\/span><p>Our primary stainless steel is 316L. Brass \/ Eco-Brass and zinc alloy are also available; titanium and 925 sterling silver are evaluated by project. If you need 304 or 904L stainless steel, confirm availability and process suitability before quoting. Choose by design, target price, weight, coating and expected use. 316L suits many durable everyday styles, brass is an option for detailed plated designs, and zinc alloy can suit complex shapes and volume production.<\/p><p>Titanium or silver are not automatic substitutes: tooling, structure, finishing and cost may change. Specify the exact grade and application for a project-specific feasibility review.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturing-materials\/\">Compare jewelry manufacturing materials<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q11\"><summary>How do I choose between resin and acrylic details?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>The design matters. Resin can be cast around or into metal features, while acrylic is often selected as a shaped component. Send the desired transparency, color, depth and metal connection so we can assess assembly and appearance.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/oem-metal-embedding-jewelry-resin-vs-acrylic\/\">Compare resin and acrylic for metal-inlay designs<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q18\"><summary>Which CZ, synthetic gemstones, natural stones and pearls can I specify?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Send the stone or pearl type, shape, dimensions, color, quality requirements and reference images. CZ \/ zirconia, crystals, pearls and semi-precious stone details can be discussed for suitable projects, but exact varieties, grades and supply must be confirmed. Review setting method, color variation, tolerances and stone-security requirements with the sample. Do not assume a natural-stone assortment will have identical color or pattern in every piece.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-materials-quality-standards\/\">Explore gemstone and decorative-material options<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-plating-finishes\" aria-labelledby=\"faq-plating-finishes-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-plating\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-plating-care\" aria-hidden=\"true\"><\/span><h3 id=\"faq-plating-finishes-heading\">Plating &amp; finishes<\/h3><details class=\"question\" id=\"faq-q13\"><summary>What is the difference between PVD Coating and electroplating?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>PVD deposits a coating in a vacuum and is commonly used for stainless steel jewelry. Electroplating deposits metal from a solution and is commonly used on brass and alloy. Choose the process together with the base material, color, coating specification and intended wear.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/what-is-pvd-material\/\">Compare PVD base metals and electroplating<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q14\"><summary>Which coating thicknesses, gold colors and surface finishes can I request?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q17\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q4\" aria-hidden=\"true\"><\/span><p>For stainless steel, standard PVD thickness is 0.03 \u03bcm, with upgraded custom specifications of 0.05\u20130.10 \u03bcm. Brass \/ alloy electroplating uses a separate 0.03\u20133 \u03bcm range. Ask which layer is measured and confirm the specification in the quote; values across different processes are not interchangeable.<\/p><p>Send your target gold tone, such as 14K or 18K color, and whether you want polished, matte, brushed or two-tone effects. Provide a physical reference where possible, confirm feasibility and approve each combination under consistent lighting. A K-gold color description alone does not establish gold content, coating thickness or texture.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/14k-vs-18k-vs-rose-gold-how-pvd-coating-achieves-perfect-jewelry-colors\/\">Compare 14K, 18K and rose-gold PVD colors<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q15\"><summary>What is E-coating? Is it always included?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>E-coating is an optional protective coating available for plated brass and alloy. It can help protect the finish, but it is not included on every product by default. Include it in the agreed specification when required.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/what-is-pvd-material\/\">Learn about E-coating for brass jewelry<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-care-durability\" aria-labelledby=\"faq-care-durability-heading\"><h3 id=\"faq-care-durability-heading\">Care &amp; durability<\/h3><details class=\"question\" id=\"faq-q16\"><summary>Is the jewelry waterproof or tarnish-resistant, and how long does the color last?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q13\" aria-hidden=\"true\"><\/span><p>Performance depends on the base material, coating, construction, stones, adhesives, friction and care. Do not assume every design withstands water, sweat, perfume or repeated chemical exposure. Specify the intended use and agree relevant finished-product testing. No finish should be treated as a lifetime guarantee, and we do not promise a universal number of years for color retention. The 48\u201372-hour salt-spray reference depends on coating and test conditions; it is not a direct prediction of everyday wear life.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturer-quality-control\/\">Review coating and corrosion performance testing<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q18\"><summary>How should customers care for plated jewelry?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Use a soft cloth, store pieces separately and avoid abrasive cleaning and harsh chemicals. Care instructions should reflect the complete product, including stones, resin, leather and adhesives. Ask us to review care guidance for your selected construction.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/does-stainless-steel-jewelry-tarnish\/\">Read care guidance for stainless steel jewelry<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-production-lead-time\" aria-labelledby=\"faq-production-lead-time-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-making\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-lead-time\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-sampling-production\" aria-hidden=\"true\"><\/span><h3 id=\"faq-production-lead-time-heading\">Production &amp; lead time<\/h3><details class=\"question\" id=\"faq-q19\"><summary>What is the full process from submitting a design to bulk production?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q26\" aria-hidden=\"true\"><\/span><p>The usual path is: brief \u2192 feasibility review and quotation \u2192 drawings\/CAD where needed \u2192 sample \u2192 sample approval \u2192 order confirmation \u2192 production \u2192 inspection \u2192 shipment.<\/p><p><strong>What to send:<\/strong> Start with a reference, quantities and delivery needs. Approve the material, dimensions, finish, logo, stones and packaging as the project develops.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Payment milestones, tests and delivery terms are agreed before production begins.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/ai-design-to-custom-stainless-steel-pendant\/\">See a design-to-production pendant case study<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q20\"><summary>How is stainless steel jewelry made?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>The route depends on the shape: flat profiles may use laser cutting or stamping, while three-dimensional pieces may use casting or machining. Finishing, coating, assembly and inspection follow as required. The route should be selected for your actual design.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/316l-stainless-steel-jewelry-manufacturing-process\/\">Explore six stainless steel manufacturing processes<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q21\"><summary>Why can a cast stainless steel design take longer?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Tooling, casting, finishing and the difficulty of working the material affect the schedule. Deep details, thin sections and areas that are difficult to polish can add development work. Request a timeline based on the specific design rather than transferring a silver-jewelry schedule.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jasper-deep-dive-why-does-316l-casting-take-twice-as-long-as-silver-jewelry\/\">Learn why 316L casting takes longer<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q22\"><summary>How long do CAD development and samples take?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q5\" aria-hidden=\"true\"><\/span><p>Existing-style samples have a minimum planning range of 2\u20133 days when suitable styles or components are available. Custom samples start at a minimum 7\u201310 days after CAD approval.<\/p><p><strong>What to send:<\/strong> Send your design references and required arrival date to map out drawing, sampling and delivery steps.<\/p><p class=\"condition\"><strong>For your project:<\/strong> CAD development is scheduled after review. Revisions, complexity and transit can add time.<\/p><div><a class=\"action\" data-intent=\"Check my sample timeline\" href=\"#project-form\">Check my sample timeline \u2192<\/a><\/div><\/div><\/details><details class=\"question\" id=\"faq-q25\"><summary>How long do bulk production and repeat orders take?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Standard bulk production has a minimum planning range of 25\u201345 days after sample and order confirmation. Complex or large-volume orders have a minimum planning range of 30\u201360 days.<\/p><p><strong>What to send:<\/strong> Share your design, quantities per style and color, destination and required arrival date. We will work back from your deadline.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Development, sampling, transit and customs are additional. Repeat orders and stock availability are checked separately.<\/p><div><a class=\"action\" data-intent=\"Check my delivery timeline\" href=\"#project-form\">Check my delivery timeline \u2192<\/a><\/div><\/div><\/details><details class=\"question\" id=\"faq-q26\"><summary>Can you rush production for a launch?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>An expedited production route can be assessed. The reference minimum range is 10\u201318 days, with a reference rush surcharge of 30%.<\/p><p><strong>What to send:<\/strong> Send your required arrival date, destination, design and quantity. Tell us which materials, colors or details you could adjust.<\/p><p class=\"condition\"><strong>For your project:<\/strong> The available production slot and confirmed quotation determine whether an expedited order is feasible.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Check an expedited production schedule<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Check my urgent project\" href=\"#project-form\">Check my urgent project \u2192<\/a><\/div><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-quality-testing\" aria-labelledby=\"faq-quality-testing-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-quality\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-quality-compliance\" aria-hidden=\"true\"><\/span><h3 id=\"faq-quality-testing-heading\">Quality &amp; testing<\/h3><details class=\"question\" id=\"faq-q27\"><summary>How do you control quality, and which inspections or tests can be arranged?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q30\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q22\" aria-hidden=\"true\"><\/span><p>Quality checks cover incoming materials, first pieces, in-process work, finished products and pre-shipment inspection, using your approved sample and specifications.<\/p><p><strong>What to send:<\/strong> Tell us the selling market, intended use and testing needs. Tests may cover composition, coating thickness, corrosion, nickel release, lead\/cadmium, strength, abrasion, function and stone security.<\/p><p class=\"condition\"><strong>For your project:<\/strong> The inspection plan, acceptance criteria, test scope and any independent inspection are agreed before production.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturer-quality-control\/\">Explore our quality-control and testing workflow<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q28\"><summary>What does AQL 2.5 \/ 4.0 mean?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>AQL is used in an acceptance-sampling plan to decide whether a batch is accepted based on an inspected sample. Our stated levels are 2.5 \/ 4.0. Agree defect categories, inspection level, sample size and acceptance criteria before production. It is not a promise of zero defects.<\/p><\/div><\/details><details class=\"question\" id=\"faq-q32\"><summary>What does a 48\u201372-hour salt-spray test tell me?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>It evaluates corrosion behavior under specified laboratory conditions. The 48\u201372-hour range depends on coating and agreed test conditions. It cannot be directly converted into a number of years of everyday wear.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturer-quality-control\/\">Learn how corrosion and coating performance are tested<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-compliance-reports\" aria-labelledby=\"faq-compliance-reports-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-quality\" aria-hidden=\"true\"><\/span><h3 id=\"faq-compliance-reports-heading\">Compliance &amp; reports<\/h3><details class=\"question\" id=\"faq-q9\"><summary>Is 316L jewelry nickel-free or hypoallergenic, and can lead and cadmium be tested?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q20\" aria-hidden=\"true\"><\/span><p>316L identifies a stainless steel grade and contains nickel; it does not establish \u201cnickel-free\u201d or guarantee that every wearer will have no reaction. These claims require product-specific assessment. Specify the material grade, intended use and market, and agree finished-product nickel-release and relevant lead \/ cadmium testing. Confirm the tested product, report scope and wording supported by the results before making consumer-facing claims.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/316l-stainless-steel-bar-material-sgs-report\/\">Read a 316L nickel-release test report example<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q29\"><summary>Does a factory audit certify my jewelry?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>No. Factory audits and product testing serve different purposes. Haosen is a SEDEX \/ SMETA audited factory. Product test requirements must be matched separately to the actual material, coating, product type and destination market.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/certifications\/\">Learn how factory verification differs from product reports<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q31\"><summary>Which compliance reports can you provide, and do they cover every product?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q14\" aria-hidden=\"true\"><\/span><p>Reports are not automatic for every product. We support project-specific testing for relevant requirements such as EU REACH, California Proposition 65 and RoHS where applicable, as well as nickel release, lead and cadmium. EN 71 or ASTM testing can be requested. If you need EN 1811, a material certificate or a particular laboratory such as SGS, T\u00dcV or Intertek, identify it before quotation so availability, scope, cost and timing can be confirmed.<\/p><p>Reports must relate to the tested product or material and applicable market requirements; a factory audit is not a product certification.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/certifications\/\">Check report scope, issuing body and verification<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-catalog-stock\" aria-labelledby=\"faq-catalog-stock-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-catalog\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-catalog-shipping\" aria-hidden=\"true\"><\/span><h3 id=\"faq-catalog-stock-heading\">Catalog &amp; stock<\/h3><details class=\"question\" id=\"faq-request-q11\"><summary>Can I request a catalog and order existing designs without developing a new collection?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q33\" aria-hidden=\"true\"><\/span><p>Yes, you can inquire about existing designs. Email service@96jewelry.com with the product category, material, style direction, target quantity and budget to request current references, photos and specifications. Send selected product references and quantities by style, size and color, plus any finish, logo or packaging changes. Confirm availability, MOQ and quotation, then review the sample or agreed specification and proforma invoice. If stock matters, request verified quantities and shipment timing. A website listing or catalog selection alone does not confirm inventory, price or a production slot.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/stainless-steel-jewelry\/\">Browse stainless steel jewelry styles for reference<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q29\"><summary>Do you have ready-made or pre-produced stock? How much is available and when can it ship?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Stock status and available quantities must be checked for the exact style, size and color. Ask whether the product is physically available, pre-produced but awaiting finishing, or made to order. Request a confirmed dispatch estimate for the specific quantity and any branding or packing work. The 2\u20133-day existing-style sample reference is not a universal stock-order shipment promise.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Confirm availability for a specific style<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-packaging\" aria-labelledby=\"faq-packaging-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-shipping\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-packaging\" aria-hidden=\"true\"><\/span><h3 id=\"faq-packaging-heading\">Packaging<\/h3><details class=\"question\" id=\"faq-q33\"><summary>Can you supply branded packaging, and what are its MOQ and costs?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q15\" aria-hidden=\"true\"><\/span><p>Options include OPP polybags, jewelry cards, velvet pouches, jewelry boxes, gift bags, tags, labels and polishing cloths. Custom branded packaging has a separate MOQ of 500 pieces per style, so a small jewelry order may not meet the packaging minimum. Send dimensions, artwork, material preferences, quantity and packing instructions for pricing. Confirm artwork, packing method and quantities together. Packaging cost and lead time are confirmed independently of the jewelry, and not every option is included in the unit price.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/services\/\">Explore packaging and labeling services<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-shipping-customs\" aria-labelledby=\"faq-shipping-customs-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-shipping\" aria-hidden=\"true\"><\/span><h3 id=\"faq-shipping-customs-heading\">Shipping &amp; customs<\/h3><details class=\"question\" id=\"faq-q35\"><summary>Can you ship to my country, and who pays freight, customs and import taxes?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q12\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q27\" aria-hidden=\"true\"><\/span><p>Shipping options include DHL, UPS, FedEx, air freight and sea freight. The quote identifies the delivery arrangement and who is responsible for freight, duties and import taxes.<\/p><p><strong>What to send:<\/strong> Send the destination country, postcode, required arrival date and any preferred shipping method or forwarder.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Transit is separate from production. Confirm the named delivery location and responsibilities in the proforma invoice.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Confirm freight costs and delivery responsibilities<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Check shipping for my order\" href=\"#project-form\">Check shipping for my order \u2192<\/a><\/div><\/div><\/details><details class=\"question\" id=\"faq-q36\"><summary>Can you deliver to an Amazon warehouse or provide dropshipping?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Amazon delivery requirements can be reviewed for bulk shipments, including agreed labeling and packing instructions. Our service focuses on B2B manufacturing and bulk supply. Individual customer dropshipping and automated Shopify fulfillment are not offered.<\/p><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-returns-refunds\" aria-labelledby=\"faq-returns-refunds-heading\"><h3 id=\"faq-returns-refunds-heading\">Returns &amp; refunds<\/h3><details class=\"question\" id=\"faq-q37\"><summary>How are defects, returns, remakes, replacements and refunds handled?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q28\" aria-hidden=\"true\"><\/span><p>Inspect the shipment promptly and report issues within the applicable 7\u201315-day window after delivery. Provide the order reference, affected quantities and clear photos or videos. Returns, remakes, replacements or other remedies are reviewed against the order terms and evidence rather than promised automatically. Agree the resolution and any return instructions before sending goods back. Approved refunds are processed within 15 business days after approval.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/returns-refunds-policy\/\">Read the returns, defects and refund policy<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-sustainability\" aria-labelledby=\"faq-sustainability-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-sustainability\" aria-hidden=\"true\"><\/span><h3 id=\"faq-sustainability-heading\">Sustainability<\/h3><details class=\"question\" id=\"faq-request-q32\"><summary>Can you source recycled or sustainable materials and provide content certification?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Ask for a project-specific sourcing review before making recycled-content or sustainability claims. Specify the material, required recycled percentage, chain-of-custody evidence and certification you need. Availability and documentation must be confirmed for the selected supply and batch. A material-composition report alone does not establish recycled origin, recycled percentage or a sustainability certification.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/grs-certified-packaging-supplier\/\">See how recycled packaging documentation is reviewed<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-factory-contact\" aria-labelledby=\"faq-factory-contact-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-partnership\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-working-together\" aria-hidden=\"true\"><\/span><h3 id=\"faq-factory-contact-heading\">Factory &amp; contact<\/h3><details class=\"question\" id=\"faq-request-q19\"><summary>Are you a direct factory? Which processes are in-house, and what is your capacity and experience?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Haosen Jewelry is an OEM\/ODM fashion jewelry and accessories manufacturer based in Dongguan, Guangdong, China, with 16+ years of manufacturing experience. Published operating capacity is 100,000+ pieces per month, subject to product mix and scheduling. Ask for a process-by-process breakdown of in-house and partner work, relevant equipment and examples for your category. The 2025 audit snapshot should not be treated as a guarantee of current staffing or capacity for a particular order.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturing-factory\/\">Review factory capabilities and production responsibilities<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q24\"><summary>How can I contact you by WhatsApp, email or a call? Are other messaging apps available?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><p>Contact the China team at service@96jewelry.com or WhatsApp \/ phone +86 13825706718. If you prefer a scheduled call, send your time zone and a few suitable times. Ask the team to confirm availability on WeChat, Viber or another platform; no unverified account details are listed here.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Contact our team by email, phone or WhatsApp<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-confidentiality\" aria-labelledby=\"faq-confidentiality-heading\"><h3 id=\"faq-confidentiality-heading\">Confidentiality<\/h3><details class=\"question\" id=\"faq-q7\"><summary>Can you sign an NDA and protect my designs, logo and development files?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"><\/path><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q30\" aria-hidden=\"true\"><\/span><p>Yes. A mutual NDA can be arranged before you share confidential design files.<\/p><p><strong>What to send:<\/strong> Tell us that an NDA is needed first and provide your company\/contact details. You can begin with a non-confidential description of the project.<\/p><p class=\"condition\"><strong>For your project:<\/strong> Agree the NDA scope before sending protected files.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Arrange an NDA before sharing design files<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"><\/path><\/svg><\/a><div><a class=\"action\" data-intent=\"Request an NDA first\" href=\"#project-form\">Request an NDA first \u2192<\/a><\/div><\/div><\/details><\/section><div class=\"no-results\" hidden=\"\"><strong>No matching questions.<\/strong><p>Try \u201cMOQ\u201d, \u201csamples\u201d, \u201cpayment\u201d or \u201clead time\u201d, or send us your question.<\/p><a href=\"#project-form\">Check my project &amp; next steps \u2192<\/a><\/div><\/div><\/div><\/div><\/section><section id=\"project-inquiry\" class=\"module inquiry\"><div class=\"shell\"><div class=\"module-head\"><h2>Let\u2019s define your next step.<\/h2><p>Send what you have. We\u2019ll help clarify the specification and next steps.<\/p><\/div><div class=\"stage-grid\"><div><h3>I have an idea<\/h3><p>Reference images, product type, estimated quantities and selling market.<\/p><small>Next: feasibility review and missing specifications.<\/small><\/div><div><h3>I\u2019m ready to sample<\/h3><p>Design files, dimensions, materials, colors and logo requirements.<\/p><small>Next: sampling scope, fees and timing.<\/small><\/div><div><h3>I\u2019m ready for production<\/h3><p>Specifications, quantities by style\/color, packaging, tests and arrival date.<\/p><small>Next: production feasibility and quotation.<\/small><\/div><\/div><p class=\"encourage\"><strong>Not sure about materials or specifications?<\/strong> Send what you have and tell us your priorities.<\/p><details id=\"project-form\"><summary>Check my project &amp; next steps <span aria-hidden=\"true\">\uff0b<\/span><\/summary><div class=\"form-body\"><p class=\"form-note\">Complete the five essentials below, then choose email or WhatsApp. You can review your message before sending.<\/p><div class=\"inquiry-layout\"><form id=\"brief-form\"><div class=\"field-grid\"><label class=\"wide\">Product or reference *<textarea name=\"product\" required=\"\" maxlength=\"1200\" placeholder=\"E.g. pendant necklace; describe your idea or paste a reference link\" rows=\"3\"><\/textarea><\/label><label>Quantity per style and color *<input name=\"quantity\" required=\"\" maxlength=\"200\" placeholder=\"E.g. gold \u00d7 30, silver \u00d7 30; or not sure\"><\/label><label>Destination country *<input name=\"destination\" required=\"\" maxlength=\"120\" autocomplete=\"country-name\" placeholder=\"Country \/ market\"><\/label><label>Required arrival date *<input name=\"arrival\" required=\"\" maxlength=\"120\" placeholder=\"E.g. 15 March 2027, or flexible\"><\/label><label>Your email or WhatsApp *<input name=\"contact\" required=\"\" maxlength=\"180\" placeholder=\"Email or number with country code\"><\/label><\/div><details class=\"optional\"><summary>Add specifications (optional) <span aria-hidden=\"true\">\uff0b<\/span><\/summary><div class=\"field-grid\"><label>Material &amp; finish<input name=\"material\" maxlength=\"200\" placeholder=\"E.g. 316L \/ gold PVD, or not sure\"><\/label><label>Target unit price<input name=\"budget\" maxlength=\"100\" placeholder=\"Optional; include currency\"><\/label><label class=\"wide\">Logo, packaging, tests or help needed<textarea name=\"notes\" maxlength=\"1600\" rows=\"3\" placeholder=\"Tell us what matters most.\"><\/textarea><\/label><\/div><\/details><label class=\"nda\"><input type=\"checkbox\" name=\"nda\"> I need a mutual NDA before sharing design files.<\/label><p class=\"form-note\" id=\"file-help\">Attach images or design files in your email or WhatsApp message after it opens.<\/p><div class=\"channel-buttons\"><button class=\"action\" type=\"submit\" value=\"email\">Continue by email \u2192<\/button><button class=\"secondary\" type=\"submit\" value=\"whatsapp\">Continue in WhatsApp \u2197<\/button><button class=\"text-button\" type=\"submit\" value=\"copy\">Copy my project brief<\/button><\/div><p id=\"form-status\" role=\"status\" aria-live=\"polite\"><\/p><\/form><aside class=\"checklist\"><h3>Prefer to send your own message?<\/h3><p>Copy this checklist and fill in what you know.<\/p><label class=\"sr-only\" for=\"brief-template\">Copyable inquiry checklist<\/label><textarea id=\"brief-template\" rows=\"13\" readonly=\"\">Product type:\r\nReference images or design files:\r\nQuantity per style and color:\r\nPreferred material and finish:\r\nTarget unit price, if available:\r\nSelling market \/ destination country:\r\nRequired arrival date:\r\nLogo, packaging or testing requirements:\r\nWhat I need help with:\r\nContact details:\r\nNDA needed before sharing files: Yes \/ No<\/textarea><button class=\"secondary\" type=\"button\" id=\"copy-template\">Copy checklist<\/button><p id=\"copy-status\" role=\"status\" aria-live=\"polite\"><\/p><p class=\"direct-links\"><a href=\"mailto:service@96jewelry.com\">Email us \u2197<\/a><a href=\"https:\/\/wa.me\/8613825706718\" target=\"_blank\" rel=\"noopener\">WhatsApp \u2197<\/a><\/p><\/aside><\/div><div class=\"next-steps\"><h3>What happens after you send your brief?<\/h3><ol><li>We review the design, quantities and timeline for feasibility.<\/li><li>We identify any missing information.<\/li><li>We suggest a quotation, drawing development or sampling as the next step.<\/li><\/ol><p class=\"form-note\">The initial review helps plan your project; production begins after specifications and order terms are approved.<\/p><\/div><\/div><\/details><p class=\"contact-direct\">Prefer a conversation? <a href=\"mailto:service@96jewelry.com\">service@96jewelry.com<\/a> \u00b7 <a href=\"https:\/\/wa.me\/8613825706718\" target=\"_blank\" rel=\"noopener\">WhatsApp +86 13825706718<\/a><\/p><\/div><\/section><section class=\"module\" id=\"faq-specifications\" aria-labelledby=\"spec-title\"><div class=\"shell\"><div class=\"module-head\"><h2 id=\"spec-title\">Detailed specifications<\/h2><p>For buyers comparing technical and order requirements. Final project terms are set out in your quotation and proforma invoice.<\/p><\/div><nav class=\"spec-nav\" aria-label=\"Specification categories\"><button type=\"button\" data-spec=\"timing\" aria-pressed=\"false\">MOQ &amp; timing<\/button><button type=\"button\" data-spec=\"materials\" aria-pressed=\"false\">Materials &amp; processes<\/button><button type=\"button\" data-spec=\"terms\" aria-pressed=\"false\">Quality &amp; order terms<\/button><button type=\"button\" data-spec=\"all\" aria-pressed=\"false\">View all<\/button><\/nav><section class=\"spec-group\" id=\"spec-timing\" aria-label=\"MOQ &amp; timing\"><table><caption>Minimum order quantities<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard MOQ<\/th><td class=\"spec-value\">From 30 pcs\/pairs per style per color<\/td><td class=\"spec-note\">Per style and per color. Confirm the quantity for each variation.<\/td><\/tr><tr><th scope=\"row\">Sample Quantity<\/th><td class=\"spec-value\">1 pc available<\/td><td class=\"spec-note\">For sample development before a bulk order.<\/td><\/tr><tr><th scope=\"row\">Flexible Trial MOQ<\/th><td class=\"spec-value\">30\u2013120 pcs<\/td><td class=\"spec-note\">Project-dependent trial quantities; does not replace the standard MOQ.<\/td><\/tr><tr><th scope=\"row\">Complex Custom MOQ<\/th><td class=\"spec-value\">200\u2013500 pcs depending on complexity<\/td><td class=\"spec-note\">Depends on complexity, tooling, structure and process.<\/td><\/tr><tr><th scope=\"row\">Custom Packaging MOQ<\/th><td class=\"spec-value\">500 pcs\/style<\/td><td class=\"spec-note\">Separate from the jewelry MOQ.<\/td><\/tr><\/tbody><\/table><table><caption>Samples &amp; development<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Existing Style Sample<\/th><td class=\"spec-value\">A minimum of 2\u20133 days<\/td><td class=\"spec-note\">Existing styles or available components only; confirm availability.<\/td><\/tr><tr><th scope=\"row\">Custom Sample Lead Time<\/th><td class=\"spec-value\">A minimum of 7\u201310 days after CAD approval<\/td><td class=\"spec-note\">After CAD approval. Minimum planning range, not a guaranteed completion date.<\/td><\/tr><tr><th scope=\"row\">Sample Fee<\/th><td class=\"spec-value\">Typically 3\u00d7 unit price<\/td><td class=\"spec-note\">Indicative; final sample charge is quoted per project.<\/td><\/tr><tr><th scope=\"row\">Mold Fee<\/th><td class=\"spec-value\">USD 20\u2013180; typical around USD 60<\/td><td class=\"spec-note\">Reference range; depends on mold complexity and is confirmed in the quote.<\/td><\/tr><tr><th scope=\"row\">Free CAD Revisions<\/th><td class=\"spec-value\">3 revisions<\/td><td class=\"spec-note\">Additional revisions are quoted separately; changes after tooling starts may add cost.<\/td><\/tr><\/tbody><\/table><table><caption>Bulk production<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard Bulk Lead Time<\/th><td class=\"spec-value\">A minimum of 25\u201345 days<\/td><td class=\"spec-note\">After sample and order confirmation. Minimum planning range; transit time is additional.<\/td><\/tr><tr><th scope=\"row\">Complex \/ Large-Volume Lead Time<\/th><td class=\"spec-value\">A minimum of 30\u201360 days<\/td><td class=\"spec-note\">For complex designs or large quantities. Transit time is additional.<\/td><\/tr><tr><th scope=\"row\">Expedited Production<\/th><td class=\"spec-value\">A minimum of 10\u201318 days<\/td><td class=\"spec-note\">Subject to feasibility and production availability; confirm before ordering.<\/td><\/tr><tr><th scope=\"row\">Rush Fee<\/th><td class=\"spec-value\">+30%<\/td><td class=\"spec-note\">Reference surcharge; final terms follow the quotation \/ proforma invoice.<\/td><\/tr><\/tbody><\/table><\/section><section class=\"spec-group\" id=\"spec-materials\" aria-label=\"Materials &amp; processes\"><table><caption>Base materials<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Primary Stainless Steel<\/th><td class=\"spec-value\">316L Stainless Steel<\/td><td class=\"spec-note\">Our primary stainless steel option.<\/td><\/tr><tr><th scope=\"row\">Brass<\/th><td class=\"spec-value\">Brass \/ Eco-Brass<\/td><td class=\"spec-note\">Composition and any lead-free claims are verified per project.<\/td><\/tr><tr><th scope=\"row\">Zinc Alloy<\/th><td class=\"spec-value\">Zinc Alloy<\/td><td class=\"spec-note\">Selected according to design and production process.<\/td><\/tr><tr><th scope=\"row\">Titanium<\/th><td class=\"spec-value\">Titanium<\/td><td class=\"spec-note\">For suitable projects; feasibility must be confirmed.<\/td><\/tr><tr><th scope=\"row\">Sterling Silver<\/th><td class=\"spec-value\">925 Sterling Silver<\/td><td class=\"spec-note\">Special-material projects are quoted individually.<\/td><\/tr><\/tbody><\/table><table><caption>Plating &amp; protection<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">316L Standard PVD Thickness<\/th><td class=\"spec-value\">0.03 \u03bcm<\/td><td class=\"spec-note\">Applies to PVD on stainless steel.<\/td><\/tr><tr><th scope=\"row\">316L Upgraded PVD Thickness<\/th><td class=\"spec-value\">0.05\u20130.10 \u03bcm<\/td><td class=\"spec-note\">Upgraded \/ custom specification for higher durability requirements.<\/td><\/tr><tr><th scope=\"row\">316L Salt Spray<\/th><td class=\"spec-value\">48\u201372 hours<\/td><td class=\"spec-note\">Depends on coating and agreed test conditions; not a service-life guarantee.<\/td><\/tr><tr><th scope=\"row\">Brass \/ Alloy Electroplating Thickness<\/th><td class=\"spec-value\">0.03\u20133 \u03bcm<\/td><td class=\"spec-note\">For brass \/ alloy electroplating; not the stainless steel PVD range.<\/td><\/tr><tr><th scope=\"row\">E-Coating<\/th><td class=\"spec-value\">Available<\/td><td class=\"spec-note\">Optional protective layer for plated brass \/ alloy; not included by default.<\/td><\/tr><\/tbody><\/table><table><caption>Manufacturing processes<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Forming Processes<\/th><td class=\"spec-value\">Stamping \/ laser cutting \/ lost-wax casting \/ CNC machining \/ lathe machining \/ wire forming \/ 3D printing<\/td><td class=\"spec-note\">Selection depends on material, geometry and quantity.<\/td><\/tr><\/tbody><\/table><table><caption>Design &amp; customization<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Accepted Design Input<\/th><td class=\"spec-value\">Sketch \/ Reference Image \/ Physical Sample \/ AI \/ PDF \/ CDR \/ PSD \/ CAD \/ STP \/ STEP \/ IGS \/ STL \/ Technical Drawing<\/td><td class=\"spec-note\">Include dimensions, quantity and finish requirements.<\/td><\/tr><tr><th scope=\"row\">Customizable Items<\/th><td class=\"spec-value\">Material \/ Size \/ Thickness \/ Weight \/ Structure \/ Chain \/ Clasp \/ Stone \/ Color \/ Plating \/ Finish \/ Logo \/ Packaging \/ Components<\/td><td class=\"spec-note\">Feasibility is reviewed before quotation and sampling.<\/td><\/tr><\/tbody><\/table><\/section><section class=\"spec-group\" id=\"spec-terms\" aria-label=\"Quality &amp; order terms\"><table><caption>Quality control<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">QC Flow<\/th><td class=\"spec-value\">Incoming Material \u2192 First Piece \u2192 In-Process \u2192 Final \u2192 Pre-Shipment Inspection<\/td><td class=\"spec-note\">Inspection follows the approved specification and sample.<\/td><\/tr><tr><th scope=\"row\">AQL<\/th><td class=\"spec-value\">AQL 2.5 \/ 4.0<\/td><td class=\"spec-note\">Agree the inspection plan and defect classification; not a zero-defect guarantee.<\/td><\/tr><\/tbody><\/table><table><caption>Testing capability<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Testing Capability<\/th><td class=\"spec-value\">Material Composition \/ XRF \/ Plating Thickness \/ Salt Spray \/ Nickel Release \/ Lead &amp; Cadmium \/ Tensile \/ Abrasion \/ Temperature &amp; Humidity \/ Vibration \/ Functional \/ Stone Security<\/td><td class=\"spec-note\">Tests are selected for the product, coating and destination market.<\/td><\/tr><\/tbody><\/table><table><caption>Audit &amp; compliance support<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Factory Audit<\/th><td class=\"spec-value\">SEDEX \/ SMETA Audited Factory<\/td><td class=\"spec-note\">Factory audit documentation is separate from product test reports.<\/td><\/tr><tr><th scope=\"row\">Product Compliance Support<\/th><td class=\"spec-value\">EU REACH \/ California Proposition 65 \/ RoHS where applicable \/ EN 71 or ASTM when requested<\/td><td class=\"spec-note\">Testing can be arranged for applicable products and markets; not a blanket certification.<\/td><\/tr><\/tbody><\/table><table><caption>Packaging<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard Packaging Options<\/th><td class=\"spec-value\">OPP Polybag \/ Jewelry Card \/ Velvet Pouch \/ Jewelry Box \/ Gift Bag \/ Brand Tag \/ Label \/ Polishing Cloth<\/td><td class=\"spec-note\">Confirm packaging format and artwork in the quote.<\/td><\/tr><\/tbody><\/table><table><caption>Shipping &amp; delivery terms<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Shipping Methods<\/th><td class=\"spec-value\">DHL \/ UPS \/ FedEx \/ Air Freight \/ Sea Freight \/ Amazon Fulfillment<\/td><td class=\"spec-note\">Carrier, freight method and Amazon delivery requirements are confirmed per order.<\/td><\/tr><tr><th scope=\"row\">Incoterms<\/th><td class=\"spec-value\">EXW \/ FOB \/ DDU \/ DDP \/ DAP<\/td><td class=\"spec-note\">Delivery terms and duties follow the proforma invoice. DDU is a legacy term; clarify responsibilities.<\/td><\/tr><\/tbody><\/table><table><caption>Payment<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard Bulk Payment<\/th><td class=\"spec-value\">30% deposit + 70% before shipment<\/td><td class=\"spec-note\">Final terms follow the proforma invoice.<\/td><\/tr><tr><th scope=\"row\">Orders \u2265 USD 5,000<\/th><td class=\"spec-value\">30% + 30% + 40% available<\/td><td class=\"spec-note\">Available by agreement; not automatically applied.<\/td><\/tr><tr><th scope=\"row\">Sample Payment<\/th><td class=\"spec-value\">100% prepaid<\/td><td class=\"spec-note\">Paid in full in advance.<\/td><\/tr><\/tbody><\/table><table><caption>After-sales<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Quality Complaint Window<\/th><td class=\"spec-value\">7\u201315 days after delivery<\/td><td class=\"spec-note\">Report promptly with order details, evidence and affected quantities. Order-specific policy applies.<\/td><\/tr><tr><th scope=\"row\">Approved Refund Processing<\/th><td class=\"spec-value\">Within 15 business days<\/td><td class=\"spec-note\">Applies after refund approval.<\/td><\/tr><\/tbody><\/table><table><caption>Design confidentiality<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">NDA<\/th><td class=\"spec-value\">Mutual NDA can be signed before design files are shared<\/td><td class=\"spec-note\">Arrange the agreement before sharing confidential designs.<\/td><\/tr><\/tbody><\/table><table><caption>Company details<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Brand Name<\/th><td class=\"spec-value\">Haosen Jewelry<\/td><td class=\"spec-note\">Customer-facing brand.<\/td><\/tr><tr><th scope=\"row\">Website<\/th><td class=\"spec-value\">96jewelry.com<\/td><td class=\"spec-note\">Official website.<\/td><\/tr><tr><th scope=\"row\">Legal Entity<\/th><td class=\"spec-value\">Dong Guan HaoSen Metal Jewelry Ltd<\/td><td class=\"spec-note\">Company name used in audit and formal documentation.<\/td><\/tr><tr><th scope=\"row\">Company Type<\/th><td class=\"spec-value\">OEM\/ODM Fashion Jewelry &amp; Accessories Manufacturer<\/td><td class=\"spec-note\">Custom development, sampling and bulk manufacturing.<\/td><\/tr><tr><th scope=\"row\">Business Model<\/th><td class=\"spec-value\">B2B Custom Manufacturing<\/td><td class=\"spec-note\">B2B orders; individual dropshipping is not offered.<\/td><\/tr><tr><th scope=\"row\">Main Location<\/th><td class=\"spec-value\">Dongguan, Guangdong, China<\/td><td class=\"spec-note\">Manufacturing base.<\/td><\/tr><tr><th scope=\"row\">Manufacturing Experience<\/th><td class=\"spec-value\">16+ Years<\/td><td class=\"spec-note\">Manufacturing experience; distinct from incorporation date.<\/td><\/tr><tr><th scope=\"row\">Business History<\/th><td class=\"spec-value\">Since 2008<\/td><td class=\"spec-note\">Business history; not the legal incorporation date.<\/td><\/tr><tr><th scope=\"row\">Legal Entity Established<\/th><td class=\"spec-value\">March 24, 2011<\/td><td class=\"spec-note\">Recorded in the SMETA audit.<\/td><\/tr><tr><th scope=\"row\">U.S. Presence<\/th><td class=\"spec-value\">U.S. Showroom &amp; Local Support in Chula Vista, California<\/td><td class=\"spec-note\">Contact us to arrange showroom support.<\/td><\/tr><\/tbody><\/table><table><caption>Factory information<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Audited Factory Area<\/th><td class=\"spec-value\">1,500 m\u00b2<\/td><td class=\"spec-note\">2025 SMETA audit snapshot.<\/td><\/tr><tr><th scope=\"row\">Audited Employees<\/th><td class=\"spec-value\">36<\/td><td class=\"spec-note\">Headcount at the 2025 audit, not a permanent staffing commitment.<\/td><\/tr><tr><th scope=\"row\">Production Lines<\/th><td class=\"spec-value\">2<\/td><td class=\"spec-note\">Recorded in the 2025 SMETA audit.<\/td><\/tr><tr><th scope=\"row\">Monthly Capacity<\/th><td class=\"spec-value\">100,000+ pcs\/month<\/td><td class=\"spec-note\">Published operating capacity; availability depends on product and schedule.<\/td><\/tr><tr><th scope=\"row\">On-Time Delivery<\/th><td class=\"spec-value\">98%<\/td><td class=\"spec-note\">Published operating KPI, not an order-specific guarantee.<\/td><\/tr><tr><th scope=\"row\">QC Team<\/th><td class=\"spec-value\">8\u201312 people<\/td><td class=\"spec-note\">Published QC team size.<\/td><\/tr><tr><th scope=\"row\">Defect Rate<\/th><td class=\"spec-value\">&lt;1%<\/td><td class=\"spec-note\">Operating target; not a zero-defect guarantee.<\/td><\/tr><\/tbody><\/table><table><caption>Contact details<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Primary Email<\/th><td class=\"spec-value\">service@96jewelry.com<\/td><td class=\"spec-note\">China team: project inquiries.<\/td><\/tr><tr><th scope=\"row\">Primary Phone \/ WhatsApp<\/th><td class=\"spec-value\">+86 13825706718<\/td><td class=\"spec-note\">China team: project inquiries.<\/td><\/tr><tr><th scope=\"row\">U.S. Email<\/th><td class=\"spec-value\">info@ajatine.com<\/td><td class=\"spec-note\">U.S. showroom and local support.<\/td><\/tr><tr><th scope=\"row\">U.S. Showroom<\/th><td class=\"spec-value\">3802 Main Street, Suite 3, Chula Vista, CA 91911, USA<\/td><td class=\"spec-note\">Contact us before visiting.<\/td><\/tr><\/tbody><\/table><\/section><div class=\"spec-foot\"><p><strong>Planning your order:<\/strong> Lead times are minimum planning ranges. Confirm the production start date and shipping schedule separately. Your approved specification, quotation and proforma invoice define the final order terms.<\/p><\/div><\/div><\/section><div class=\"shell bottom\"><a href=\"#faq-top\">Back to top \u2191<\/a><\/div><\/section>\r\n<script>(()=>{'use strict';\r\nconst root=document.querySelector('#hs-faq'), search=root.querySelector('#hs-faq-search'), questions=[...root.querySelectorAll('.question')], categories=[...root.querySelectorAll('.faq-category')], status=root.querySelector('#hs-faq-results'), noResults=root.querySelector('.no-results');\r\nfunction track(name,detail={}){document.dispatchEvent(new CustomEvent('haosen:faq',{detail:{name,...detail}}));}\r\nconst topicSelect=root.querySelector('#faq-topic-select'), mobileTopics=window.matchMedia('(max-width:800px)'), topicStatus=root.querySelector('.topic-status');\r\nroot.querySelector('.topic-picker').hidden=false;\r\ntopicSelect.addEventListener('change',()=>{filter();track('topic_select',{topic:topicSelect.value})});\r\nmobileTopics.addEventListener('change',()=>filter());\r\nlet beforeSearch=null;\r\nfunction filter(){const raw=search.value.trim(),terms=raw.toLowerCase().split(\/\\s+\/).filter(Boolean);if(terms.length&&!beforeSearch)beforeSearch=new Set(questions.filter(q=>q.open).map(q=>q.id));let n=0;questions.forEach(q=>{const inTopic=!mobileTopics.matches||topicSelect.value==='all'||q.closest('.faq-category').id===topicSelect.value;const match=inTopic&&terms.every(t=>q.textContent.toLowerCase().includes(t));q.hidden=!match;if(terms.length)q.open=match;else if(beforeSearch)q.open=beforeSearch.has(q.id);if(match)n++});categories.forEach(c=>c.hidden=![...c.querySelectorAll('.question')].some(q=>!q.hidden));status.textContent=terms.length?`${n} matching question${n===1?'':'s'} below. ${n?'Scroll to the answers or choose a topic.':'Try another term or send us your question.'}`:'';if(noResults)noResults.hidden=!terms.length||n>0;if(!terms.length)beforeSearch=null;topicStatus.textContent=`${n} question${n===1?'':'s'}${topicSelect.value==='all'?' across all topics':' in this topic'}.`;}\r\nsearch.addEventListener('input',()=>{topicSelect.value='all';filter()});root.querySelector('.clear').addEventListener('click',()=>{search.value='';filter();search.focus()});search.addEventListener('keydown',e=>{if(e.key==='Escape'){search.value='';filter()}if(e.key==='Enter'){e.preventDefault();questions.find(q=>!q.hidden)?.scrollIntoView({block:'start'})}});\r\nfunction reveal(id){const target=document.getElementById(id);if(!target)return;const category=target.closest('.faq-category');if(category){search.value='';topicSelect.value=category.id;filter()}let d=target.matches('details')?target:target.closest('details');if(d)d.open=true;target.scrollIntoView({block:'start'});const focus=target.matches('details')?target.querySelector('summary'):target.querySelector('h3');if(focus){focus.setAttribute('tabindex','-1');focus.focus({preventScroll:true})}}\r\nlet intent='Project feasibility review';\r\nroot.addEventListener('click',e=>{const a=e.target.closest('a[href^=\"#\"]');if(!a)return;const id=a.getAttribute('href').slice(1);if(!id||!document.getElementById(id))return;e.preventDefault();if(a.dataset.intent)intent=a.dataset.intent;else if(id==='project-form')intent='Project feasibility review';if(a.dataset.intent==='Request an NDA first'){document.querySelector('[name=nda]').checked=true;ndaUpdate()}reveal(id);try{history.replaceState(null,'','#'+id)}catch{}track('internal_navigation',{target:id})});\r\nroot.querySelectorAll('.read-link,.proof-links a').forEach(a=>a.addEventListener('click',()=>track('evidence_click',{url:a.getAttribute('href')})));\r\nroot.querySelectorAll('.spec-nav button').forEach(button=>button.addEventListener('click',()=>{const selected=button.dataset.spec;root.querySelectorAll('.spec-nav button').forEach(b=>b.setAttribute('aria-pressed',String(b===button)));root.querySelectorAll('.spec-group').forEach(g=>g.hidden=selected!=='all'&&g.id!=='spec-'+selected)}));root.querySelector('[data-spec=\"all\"]').setAttribute('aria-pressed','true');\r\nasync function copy(text,fallback){try{if(navigator.clipboard&&window.isSecureContext){await navigator.clipboard.writeText(text);return true}}catch{}const temp=document.createElement('textarea');temp.value=text;temp.style.cssText='position:fixed;top:0;left:0;opacity:0';document.body.append(temp);temp.select();let ok=false;try{ok=document.execCommand('copy')}catch{}temp.remove();if(!ok&&fallback){fallback.focus();fallback.select()}return ok}\r\nconst template=root.querySelector('#brief-template');root.querySelector('#copy-template').addEventListener('click',async()=>{const ok=await copy(template.value,template);root.querySelector('#copy-status').textContent=ok?'Checklist copied. 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If it did not open, copy your brief and use the WhatsApp link.'}track('inquiry_handoff',{channel})});\r\nfilter();\r\nif(location.hash){let id;try{id=decodeURIComponent(location.hash.slice(1))}catch{}if(id)setTimeout(()=>reveal(id),0)}\r\nwindow.addEventListener('beforeprint',()=>questions.forEach(q=>{q.dataset.printOpen=q.open?'1':'0';q.open=true}));window.addEventListener('afterprint',()=>questions.forEach(q=>{q.open=q.dataset.printOpen==='1'}));\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2742772 elementor-hidden-tablet elementor-hidden-mobile elementor-hidden-desktop elementor-widget elementor-widget-html\" data-id=\"2742772\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\r\n<section id=\"hs-faq\" lang=\"en\">\r\n<a class=\"skip\" href=\"#faq-beginners\">Skip to questions<\/a>\r\n<header class=\"hero\" id=\"faq-top\"><div class=\"shell\"><nav class=\"routes\" aria-label=\"Choose your FAQ section\"><a class=\"route\" href=\"#faq-specifications\"><span class=\"route-number\" aria-hidden=\"true\">01<\/span><span><strong>Quick specifications<\/strong><small>Key details on MOQ, materials, quality and terms.<\/small><\/span><\/a><a class=\"route\" href=\"#faq-beginners\"><span class=\"route-number\" aria-hidden=\"true\">02<\/span><span><strong>New to jewelry sourcing?<\/strong><small>Clear answers to common questions.<\/small><\/span><\/a><\/nav><\/div><\/header>\r\n<section class=\"module\" id=\"faq-specifications\" aria-labelledby=\"spec-title\"><div class=\"shell\"><div class=\"module-head\"><h2 id=\"spec-title\"><span class=\"section-number\">01<\/span>Quick specifications<\/h2><p>For experienced buyers. Confirm project-specific terms in your quotation.<\/p><\/div><nav class=\"spec-nav\" aria-label=\"Specification categories\" hidden><button type=\"button\" data-spec=\"timing\" aria-pressed=\"false\">MOQ & timing<\/button><button type=\"button\" data-spec=\"materials\" aria-pressed=\"false\">Materials & processes<\/button><button type=\"button\" data-spec=\"terms\" aria-pressed=\"false\">Quality & order terms<\/button><button type=\"button\" data-spec=\"all\" aria-pressed=\"false\">View all<\/button><\/nav><section class=\"spec-group\" id=\"spec-timing\" aria-label=\"MOQ &amp; timing\"><table><caption>Minimum order quantities<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard MOQ<\/th><td class=\"spec-value\">From 30 pcs\/pairs per style per color<\/td><td class=\"spec-note\">Per style and per color. Confirm the quantity for each variation.<\/td><\/tr><tr><th scope=\"row\">Sample Quantity<\/th><td class=\"spec-value\">1 pc available<\/td><td class=\"spec-note\">For sample development before a bulk order.<\/td><\/tr><tr><th scope=\"row\">Flexible Trial MOQ<\/th><td class=\"spec-value\">30\u2013120 pcs<\/td><td class=\"spec-note\">Project-dependent trial quantities; does not replace the standard MOQ.<\/td><\/tr><tr><th scope=\"row\">Complex Custom MOQ<\/th><td class=\"spec-value\">200\u2013500 pcs depending on complexity<\/td><td class=\"spec-note\">Depends on complexity, tooling, structure and process.<\/td><\/tr><tr><th scope=\"row\">Custom Packaging MOQ<\/th><td class=\"spec-value\">500 pcs\/style<\/td><td class=\"spec-note\">Separate from the jewelry MOQ.<\/td><\/tr><\/tbody><\/table><table><caption>Samples &amp; development<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Existing Style Sample<\/th><td class=\"spec-value\">A minimum of 2\u20133 days<\/td><td class=\"spec-note\">Existing styles or available components only; confirm availability.<\/td><\/tr><tr><th scope=\"row\">Custom Sample Lead Time<\/th><td class=\"spec-value\">A minimum of 7\u201310 days after CAD approval<\/td><td class=\"spec-note\">After CAD approval. Minimum planning range, not a guaranteed completion date.<\/td><\/tr><tr><th scope=\"row\">Sample Fee<\/th><td class=\"spec-value\">Typically 3\u00d7 unit price<\/td><td class=\"spec-note\">Indicative; final sample charge is quoted per project.<\/td><\/tr><tr><th scope=\"row\">Mold Fee<\/th><td class=\"spec-value\">USD 20\u2013180; typical around USD 60<\/td><td class=\"spec-note\">Reference range; depends on mold complexity and is confirmed in the quote.<\/td><\/tr><tr><th scope=\"row\">Free CAD Revisions<\/th><td class=\"spec-value\">3 revisions<\/td><td class=\"spec-note\">Additional revisions are quoted separately; changes after tooling starts may add cost.<\/td><\/tr><\/tbody><\/table><table><caption>Bulk production<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard Bulk Lead Time<\/th><td class=\"spec-value\">A minimum of 25\u201345 days<\/td><td class=\"spec-note\">After sample and order confirmation. Minimum planning range; transit time is additional.<\/td><\/tr><tr><th scope=\"row\">Complex \/ Large-Volume Lead Time<\/th><td class=\"spec-value\">A minimum of 30\u201360 days<\/td><td class=\"spec-note\">For complex designs or large quantities. Transit time is additional.<\/td><\/tr><tr><th scope=\"row\">Expedited Production<\/th><td class=\"spec-value\">A minimum of 10\u201318 days<\/td><td class=\"spec-note\">Subject to feasibility and production availability; confirm before ordering.<\/td><\/tr><tr><th scope=\"row\">Rush Fee<\/th><td class=\"spec-value\">+30%<\/td><td class=\"spec-note\">Reference surcharge; final terms follow the quotation \/ proforma invoice.<\/td><\/tr><\/tbody><\/table><\/section><section class=\"spec-group\" id=\"spec-materials\" aria-label=\"Materials &amp; processes\"><table><caption>Base materials<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Primary Stainless Steel<\/th><td class=\"spec-value\">316L Stainless Steel<\/td><td class=\"spec-note\">Our primary stainless steel option.<\/td><\/tr><tr><th scope=\"row\">Brass<\/th><td class=\"spec-value\">Brass \/ Eco-Brass<\/td><td class=\"spec-note\">Composition and any lead-free claims are verified per project.<\/td><\/tr><tr><th scope=\"row\">Zinc Alloy<\/th><td class=\"spec-value\">Zinc Alloy<\/td><td class=\"spec-note\">Selected according to design and production process.<\/td><\/tr><tr><th scope=\"row\">Titanium<\/th><td class=\"spec-value\">Titanium<\/td><td class=\"spec-note\">For suitable projects; feasibility must be confirmed.<\/td><\/tr><tr><th scope=\"row\">Sterling Silver<\/th><td class=\"spec-value\">925 Sterling Silver<\/td><td class=\"spec-note\">Special-material projects are quoted individually.<\/td><\/tr><\/tbody><\/table><table><caption>Plating &amp; protection<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">316L Standard PVD Thickness<\/th><td class=\"spec-value\">0.03 \u03bcm<\/td><td class=\"spec-note\">Applies to PVD on stainless steel.<\/td><\/tr><tr><th scope=\"row\">316L Upgraded PVD Thickness<\/th><td class=\"spec-value\">0.05\u20130.10 \u03bcm<\/td><td class=\"spec-note\">Upgraded \/ custom specification for higher durability requirements.<\/td><\/tr><tr><th scope=\"row\">316L Salt Spray<\/th><td class=\"spec-value\">48\u201372 hours<\/td><td class=\"spec-note\">Depends on coating and agreed test conditions; not a service-life guarantee.<\/td><\/tr><tr><th scope=\"row\">Brass \/ Alloy Electroplating Thickness<\/th><td class=\"spec-value\">0.03\u20133 \u03bcm<\/td><td class=\"spec-note\">For brass \/ alloy electroplating; not the stainless steel PVD range.<\/td><\/tr><tr><th scope=\"row\">E-Coating<\/th><td class=\"spec-value\">Available<\/td><td class=\"spec-note\">Optional protective layer for plated brass \/ alloy; not included by default.<\/td><\/tr><\/tbody><\/table><table><caption>Manufacturing processes<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Forming Processes<\/th><td class=\"spec-value\">Stamping \/ laser cutting \/ lost-wax casting \/ CNC machining \/ lathe machining \/ wire forming \/ 3D printing<\/td><td class=\"spec-note\">Selection depends on material, geometry and quantity.<\/td><\/tr><\/tbody><\/table><table><caption>Design &amp; customization<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Accepted Design Input<\/th><td class=\"spec-value\">Sketch \/ Reference Image \/ Physical Sample \/ AI \/ PDF \/ CDR \/ PSD \/ CAD \/ STP \/ STEP \/ IGS \/ STL \/ Technical Drawing<\/td><td class=\"spec-note\">Include dimensions, quantity and finish requirements.<\/td><\/tr><tr><th scope=\"row\">Customizable Items<\/th><td class=\"spec-value\">Material \/ Size \/ Thickness \/ Weight \/ Structure \/ Chain \/ Clasp \/ Stone \/ Color \/ Plating \/ Finish \/ Logo \/ Packaging \/ Components<\/td><td class=\"spec-note\">Feasibility is reviewed before quotation and sampling.<\/td><\/tr><\/tbody><\/table><\/section><section class=\"spec-group\" id=\"spec-terms\" aria-label=\"Quality &amp; order terms\"><table><caption>Quality control<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">QC Flow<\/th><td class=\"spec-value\">Incoming Material \u2192 First Piece \u2192 In-Process \u2192 Final \u2192 Pre-Shipment Inspection<\/td><td class=\"spec-note\">Inspection follows the approved specification and sample.<\/td><\/tr><tr><th scope=\"row\">AQL<\/th><td class=\"spec-value\">AQL 2.5 \/ 4.0<\/td><td class=\"spec-note\">Agree the inspection plan and defect classification; not a zero-defect guarantee.<\/td><\/tr><\/tbody><\/table><table><caption>Testing capability<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Testing Capability<\/th><td class=\"spec-value\">Material Composition \/ XRF \/ Plating Thickness \/ Salt Spray \/ Nickel Release \/ Lead &amp; Cadmium \/ Tensile \/ Abrasion \/ Temperature &amp; Humidity \/ Vibration \/ Functional \/ Stone Security<\/td><td class=\"spec-note\">Tests are selected for the product, coating and destination market.<\/td><\/tr><\/tbody><\/table><table><caption>Audit &amp; compliance support<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Factory Audit<\/th><td class=\"spec-value\">SEDEX \/ SMETA Audited Factory<\/td><td class=\"spec-note\">Factory audit documentation is separate from product test reports.<\/td><\/tr><tr><th scope=\"row\">Product Compliance Support<\/th><td class=\"spec-value\">EU REACH \/ California Proposition 65 \/ RoHS where applicable \/ EN 71 or ASTM when requested<\/td><td class=\"spec-note\">Testing can be arranged for applicable products and markets; not a blanket certification.<\/td><\/tr><\/tbody><\/table><table><caption>Packaging<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard Packaging Options<\/th><td class=\"spec-value\">OPP Polybag \/ Jewelry Card \/ Velvet Pouch \/ Jewelry Box \/ Gift Bag \/ Brand Tag \/ Label \/ Polishing Cloth<\/td><td class=\"spec-note\">Confirm packaging format and artwork in the quote.<\/td><\/tr><\/tbody><\/table><table><caption>Shipping &amp; delivery terms<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Shipping Methods<\/th><td class=\"spec-value\">DHL \/ UPS \/ FedEx \/ Air Freight \/ Sea Freight \/ Amazon Fulfillment<\/td><td class=\"spec-note\">Carrier, freight method and Amazon delivery requirements are confirmed per order.<\/td><\/tr><tr> <th scope=\"row\">Incoterms<\/th><td class=\"spec-value\">EXW \/ FOB \/ DDU \/ DDP \/ DAP<\/td><td class=\"spec-note\">Delivery terms and duties follow the proforma invoice. DDU is a legacy term; clarify responsibilities.<\/td><\/tr><\/tbody><\/table><table><caption>Payment<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Standard Bulk Payment<\/th><td class=\"spec-value\">30% deposit + 70% before shipment<\/td><td class=\"spec-note\">Final terms follow the proforma invoice.<\/td><\/tr><tr><th scope=\"row\">Orders \u2265 USD 5,000<\/th><td class=\"spec-value\">30% + 30% + 40% available<\/td><td class=\"spec-note\">Available by agreement; not automatically applied.<\/td><\/tr><tr><th scope=\"row\">Sample Payment<\/th><td class=\"spec-value\">100% prepaid<\/td><td class=\"spec-note\">Paid in full in advance.<\/td><\/tr><\/tbody><\/table><table><caption>After-sales<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Quality Complaint Window<\/th><td class=\"spec-value\">7\u201315 days after delivery<\/td><td class=\"spec-note\">Report promptly with order details, evidence and affected quantities. Order-specific policy applies.<\/td><\/tr><tr><th scope=\"row\">Approved Refund Processing<\/th><td class=\"spec-value\">Within 15 business days<\/td><td class=\"spec-note\">Applies after refund approval.<\/td><\/tr><\/tbody><\/table><table><caption>Design confidentiality<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">NDA<\/th><td class=\"spec-value\">Mutual NDA can be signed before design files are shared<\/td><td class=\"spec-note\">Arrange the agreement before sharing confidential designs.<\/td><\/tr><\/tbody><\/table><table><caption>Company details<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Brand Name<\/th><td class=\"spec-value\">Haosen Jewelry<\/td><td class=\"spec-note\">Customer-facing brand.<\/td><\/tr><tr><th scope=\"row\">Website<\/th><td class=\"spec-value\">96jewelry.com<\/td><td class=\"spec-note\">Official website.<\/td><\/tr><tr><th scope=\"row\">Legal Entity<\/th><td class=\"spec-value\">Dong Guan HaoSen Metal Jewelry Ltd<\/td><td class=\"spec-note\">Company name used in audit and formal documentation.<\/td><\/tr><tr><th scope=\"row\">Company Type<\/th><td class=\"spec-value\">OEM\/ODM Fashion Jewelry &amp; Accessories Manufacturer<\/td><td class=\"spec-note\">Custom development, sampling and bulk manufacturing.<\/td><\/tr><tr><th scope=\"row\">Business Model<\/th><td class=\"spec-value\">B2B Custom Manufacturing<\/td><td class=\"spec-note\">B2B orders; individual dropshipping is not offered.<\/td><\/tr><tr><th scope=\"row\">Main Location<\/th><td class=\"spec-value\">Dongguan, Guangdong, China<\/td><td class=\"spec-note\">Manufacturing base.<\/td><\/tr><tr><th scope=\"row\">Manufacturing Experience<\/th><td class=\"spec-value\">16+ Years<\/td><td class=\"spec-note\">Manufacturing experience; distinct from incorporation date.<\/td><\/tr><tr><th scope=\"row\">Business History<\/th><td class=\"spec-value\">Since 2008<\/td><td class=\"spec-note\">Business history; not the legal incorporation date.<\/td><\/tr><tr><th scope=\"row\">Legal Entity Established<\/th><td class=\"spec-value\">March 24, 2011<\/td><td class=\"spec-note\">Recorded in the SMETA audit.<\/td><\/tr><tr><th scope=\"row\">U.S. Presence<\/th><td class=\"spec-value\">U.S. Showroom &amp; Local Support in Chula Vista, California<\/td><td class=\"spec-note\">Contact us to arrange showroom support.<\/td><\/tr><\/tbody><\/table><table><caption>Factory information<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Audited Factory Area<\/th><td class=\"spec-value\">1,500 m\u00b2<\/td><td class=\"spec-note\">2025 SMETA audit snapshot.<\/td><\/tr><tr><th scope=\"row\">Audited Employees<\/th><td class=\"spec-value\">36<\/td><td class=\"spec-note\">Headcount at the 2025 audit, not a permanent staffing commitment.<\/td><\/tr><tr><th scope=\"row\">Production Lines<\/th><td class=\"spec-value\">2<\/td><td class=\"spec-note\">Recorded in the 2025 SMETA audit.<\/td><\/tr><tr><th scope=\"row\">Monthly Capacity<\/th><td class=\"spec-value\">100,000+ pcs\/month<\/td><td class=\"spec-note\">Published operating capacity; availability depends on product and schedule.<\/td><\/tr><tr><th scope=\"row\">On-Time Delivery<\/th><td class=\"spec-value\">98%<\/td><td class=\"spec-note\">Published operating KPI, not an order-specific guarantee.<\/td><\/tr><tr><th scope=\"row\">QC Team<\/th><td class=\"spec-value\">8\u201312 people<\/td><td class=\"spec-note\">Published QC team size.<\/td><\/tr><tr><th scope=\"row\">Defect Rate<\/th><td class=\"spec-value\">&lt;1%<\/td><td class=\"spec-note\">Operating target; not a zero-defect guarantee.<\/td><\/tr><\/tbody><\/table><table><caption>Contact details<\/caption><thead><tr><th scope=\"col\">Parameter<\/th><th scope=\"col\">Specification<\/th><th scope=\"col\">What to know<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">Primary Email<\/th><td class=\"spec-value\">service@96jewelry.com<\/td><td class=\"spec-note\">China team: project inquiries.<\/td><\/tr><tr><th scope=\"row\">Primary Phone \/ WhatsApp<\/th><td class=\"spec-value\">+86 13825706718<\/td><td class=\"spec-note\">China team: project inquiries.<\/td><\/tr><tr><th scope=\"row\">U.S. Email<\/th><td class=\"spec-value\">info@ajatine.com<\/td><td class=\"spec-note\">U.S. showroom and local support.<\/td><\/tr><tr><th scope=\"row\">U.S. Showroom<\/th><td class=\"spec-value\">3802 Main Street, Suite 3, Chula Vista, CA 91911, USA<\/td><td class=\"spec-note\">Contact us before visiting.<\/td><\/tr><\/tbody><\/table><\/section><div class=\"spec-foot\"><p><strong>Planning your order:<\/strong> Lead times are minimum planning ranges. Confirm the production start date and shipping schedule separately. Your approved specification, quotation and proforma invoice define the final order terms.<\/p><\/div><\/div><\/section>\r\n<!-- \u641c\u7d22\u6846 -->\r\n<section class=\"beginner\" id=\"faq-beginners\" aria-labelledby=\"begin-title\"><div class=\"shell\"><div class=\"module-head\"><h2 id=\"begin-title\"><span class=\"section-number\">02<\/span>New to jewelry sourcing?<\/h2><p>From your first idea to a production-ready collection.<\/p><\/div><div class=\"search-area\" hidden><label for=\"hs-faq-search\">Search questions<\/label><div class=\"search-row\"><input type=\"search\" id=\"hs-faq-search\" placeholder=\"Try MOQ, PVD, samples\u2026\" autocomplete=\"off\" aria-describedby=\"hs-faq-results\"><button type=\"button\" class=\"clear\">Clear<\/button><\/div><p class=\"results\" id=\"hs-faq-results\" role=\"status\" aria-live=\"polite\"><\/p><\/div><div class=\"faq-layout\"><nav class=\"category-nav\" aria-label=\"FAQ topics\"><a href=\"#faq-getting-started\">Getting started<\/a><a href=\"#faq-pricing-payment\">Pricing &amp; payment<\/a><a href=\"#faq-moq-samples\">MOQ &amp; samples<\/a><a href=\"#faq-design-branding\">Design &amp; branding<\/a><a href=\"#faq-components-sizing\">Components &amp; sizing<\/a><a href=\"#faq-materials-stones\">Materials <\/a><a href=\"#faq-plating-finishes\">Plating &amp; finishes<\/a><a href=\"#faq-care-durability\">Care &amp; durability<\/a><a href=\"#faq-production-lead-time\">Production &amp; lead time<\/a><a href=\"#faq-quality-testing\">Quality &amp; testing<\/a><a href=\"#faq-compliance-reports\">Compliance &amp; reports<\/a><a href=\"#faq-catalog-stock\">Catalog &amp; stock<\/a><a href=\"#faq-packaging\">Packaging<\/a><a href=\"#faq-shipping-customs\">Shipping &amp; customs<\/a><a href=\"#faq-returns-refunds\">Returns &amp; refunds<\/a><a href=\"#faq-sustainability\">Sustainability<\/a><a href=\"#faq-factory-contact\">Factory &amp; contact<\/a><a href=\"#faq-confidentiality\">Confidentiality<\/a><\/nav><div class=\"faq-content\"><section class=\"faq-category\" id=\"faq-getting-started\" aria-labelledby=\"faq-getting-started-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-start\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-custom\" aria-hidden=\"true\"><\/span><h3 id=\"faq-getting-started-heading\">Getting started<\/h3><details class=\"question\" id=\"faq-q1\"><summary>Can I start a custom jewelry project with a sketch, photo or sample?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q2\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q17\" aria-hidden=\"true\"><\/span><p>Yes. We support OEM\/ODM development from sketches, reference images, physical samples and technical drawings. Send approximate dimensions, intended use, material preference, target quantity and budget; explain the look and function you want if some details are undecided. Accepted file formats include AI, PDF, CDR, PSD, CAD, STP, STEP, IGS and STL. CAD files and AI-generated concepts are starting references: structure, dimensions and manufacturability must be reviewed before sampling. We can help define a production-ready specification; confirm the scope, fees and timing of CAD or modeling work before development starts.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/ai-design-to-custom-stainless-steel-pendant\/\">See how a concept became a custom pendant<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q2\"><summary>What is the difference between OEM and ODM?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>OEM starts from your own design and specifications. ODM starts from a manufacturer-developed design that can be adapted for your brand. Tell us whether you need an original shape, changes to an existing style, or branding and packaging only.<\/p>\r\n\r\n\r\n<a class=\"read-link\" href=\"https:\/\/96jewelry.com\/oem-odm-private-label-jewelry\/\">Compare OEM, ODM and private label jewelry<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q5\"><summary>What information should I send for a quotation or initial sourcing discussion?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q25\" aria-hidden=\"true\"><\/span><p>Send your product category, design or reference, dimensions, preferred material, color and finish, quantity by style, size and color, target budget and required arrival date. Include your selling market, destination country, stone, logo and packaging details, and testing requirements. If specifications are undecided, describe your priorities rather than waiting for a complete technical file. These details help us clarify the brief, recommend next steps and quote comparable specifications.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Send your sourcing brief for a quotation<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q31\"><summary>How can a new brand start working with you or open a wholesale account?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Send a short introduction to your business, selling market, product ideas and expected quantities. We can discuss a suitable sampling and quotation path. Ask whether any account setup or business documents are needed for your order; no automatic wholesale-account approval or fixed registration process is promised here. Confirm the MOQ, payment, quality and delivery terms before ordering.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/how-to-start-a-jewelry-brand\/\">Plan your first jewelry collection<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q21\"><summary>Can you recommend designs, materials or processes for my brand and target price?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Yes. Share your brand references, target customer, selling market, product category, target unit cost and planned quantities. Tell us which features matter most, such as weight, detail, finish or everyday durability. Recommendations should be reviewed together with feasibility, samples and a quotation rather than based only on how a reference image looks.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturing-materials\/\">Explore materials for your design and target market<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-pricing-payment\" aria-labelledby=\"faq-pricing-payment-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-price\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-pricing-moq\" aria-hidden=\"true\"><\/span><h3 id=\"faq-pricing-payment-heading\">Pricing &amp; payment<\/h3><details class=\"question\" id=\"faq-q6\"><summary>How are unit and wholesale prices calculated? Are quantity discounts available?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q1\" aria-hidden=\"true\"><\/span><p>There is no single price for all products. Material, weight, dimensions, construction, tooling, stone setting, coating, finish, quantity, packaging and testing all affect cost. Send quantities by style and color and request comparable price tiers. Higher quantities may reduce unit cost, but discounts must be confirmed in the quote. Ask for sample, CAD or development, tooling, unit production, packaging, testing and freight charges to be itemized so you can compare the full project cost.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/316l-stainless-steel-jewelry-manufacturing-process\/\">Compare manufacturing processes and cost factors<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q23\"><summary>What are the sample, CAD, mold and development fees? Can they be credited?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q16\" aria-hidden=\"true\"><\/span><p>Sample fees are typically three times the unit price. Mold fees are generally quoted within USD 20\u2013180, with a typical reference around USD 60, depending on complexity. These are reference amounts, not a fixed package price. Sample orders are 100% prepaid. Request separate confirmation of initial CAD, 3D-modeling and other development fees; the free CAD-revision allowance does not mean all initial modeling work is free. Refunds or credits against bulk orders are not automatic and must be agreed in writing.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/payment-terms\/\">Review sample-payment and development-fee terms<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q34\"><summary>What payment methods, deposits and credit terms are available?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q23\" aria-hidden=\"true\"><\/span><p>Standard bulk terms are 30% deposit and 70% before shipment; samples are 100% prepaid. For orders of at least USD 5,000, a 30% \/ 30% \/ 40% arrangement is available by agreement. Ask which payment methods are accepted for your order and currency and use the details confirmed on the proforma invoice. Deferred payment or credit terms require separate approval and should not be assumed.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/payment-terms\/\">Read payment methods, deposits and balance terms<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-moq-samples\" aria-labelledby=\"faq-moq-samples-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-moq\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-sample\" aria-hidden=\"true\"><\/span><h3 id=\"faq-moq-samples-heading\">MOQ &amp; samples<\/h3><details class=\"question\" id=\"faq-q3\"><summary>What is your MOQ, and can I place a small trial order or mix styles?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q4\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q6\" aria-hidden=\"true\"><\/span><p>MOQ is calculated per style and per color:<\/p><ul><li><strong>Standard orders:<\/strong> from 30 pieces or pairs.<\/li><li><strong>Selected trial projects:<\/strong> 30\u2013120 pieces.<\/li><li><strong>Complex custom designs:<\/strong> may require 200\u2013500 pieces.<\/li><li><strong>Samples:<\/strong> a single sample is available; 10-piece production orders are not a confirmed standard option.<\/li><\/ul><p>For example, one style in gold and silver at 30 units each totals 60 units, subject to design confirmation.<\/p><p>For 30\u201350 pieces, mixed styles, size assortments or stock items, send the exact breakdown for approval. Different styles do not automatically combine toward one MOQ. Existing components and fewer variations can make a trial collection easier to develop.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/low-moq-jewelry-manufacturer\/\">Explore MOQ by style, color and production process<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q7\"><summary>Can I buy a sample or develop a prototype before ordering? What is the sample policy?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Yes, a single sample is available. An existing-style sample helps assess a particular finish or construction, while a custom prototype is used to check your design, dimensions, fit and appearance. Samples are fully prepaid and typically charged at three times the unit price; tooling and additional tests should be quoted separately. Agree any wear or durability testing in advance, since a visual sample review alone does not verify long-term performance.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/custom-charm-size-validation-before-mold-making\/\">See how prototypes help validate size and fit<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-design-branding\" aria-labelledby=\"faq-design-branding-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-logo\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-design-customization\" aria-hidden=\"true\"><\/span><h3 id=\"faq-design-branding-heading\">Design &amp; branding<\/h3><details class=\"question\" id=\"faq-q24\"><summary>How many CAD revisions are included?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Three free CAD revisions are offered. Confirm extra design work before proceeding. Once tooling has started, changes to the approved structure may require additional tooling and labor, so check dimensions and important details during drawing review.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/custom-charm-size-validation-before-mold-making\/\">Validate dimensions before approving molds<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q8\"><summary>Can you engrave my logo or text, or add a branded tag? What are the requirements and costs?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Logo and branding details can be included in a custom project. Send clear artwork, preferably AI, PDF or CDR where available, with the desired size and position. Laser marking, CNC engraving, raised or recessed details, and separate logo tags need method-specific feasibility review. Confirm legibility on the chosen surface and approve the placement. Additional tooling, marking, sample charges and MOQ are quoted for the project rather than assumed to be included.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/second-electroplating-brass-tie-clip-logo\/\">See a laser-engraved brass logo case study<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-components-sizing\" aria-labelledby=\"faq-components-sizing-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-component\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-size\" aria-hidden=\"true\"><\/span><h3 id=\"faq-components-sizing-heading\">Components &amp; sizing<\/h3><details class=\"question\" id=\"faq-q12\"><summary>Can you make custom chains, clasps, pendants or structural components?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q9\" aria-hidden=\"true\"><\/span><p>Yes, component requirements can be included in a custom project. Provide dimensions, material, finish, connection points and any mating parts or physical references. Define the required opening, movement, fit and load performance. Approve an assembled sample and agreed functional tests: matching appearance alone does not guarantee that parts will work together.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/stainless-steel-lobster-buckle-production-process\/\">See how stainless steel lobster clasps are made<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q10\"><summary>Can you make specific lengths and sizes, or a one-size-fits-most design?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Size and structure can be customized subject to feasibility. For necklaces and bracelets, state the base length, whether the clasp is included and any extender length. For rings, name the sizing system and confirm the agreed internal measurement. An adjustable design needs a defined usable size range and fit testing. \u201cOne size fits most\u201d should not be used as an unlimited-fit promise.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/one-stop-custom-ring-manufacturer\/\">Review ring sizing and measurement guidance<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-materials-stones\" aria-labelledby=\"faq-materials-stones-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-materials\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-material-finish\" aria-hidden=\"true\"><\/span><h3 id=\"faq-materials-stones-heading\">Materials<\/h3><details class=\"question\" id=\"faq-q8\"><summary>Which metals can you manufacture, and how should I choose?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q10\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q3\" aria-hidden=\"true\"><\/span><p>Our primary stainless steel is 316L. Brass \/ Eco-Brass and zinc alloy are also available; titanium and 925 sterling silver are evaluated by project. If you need 304 or 904L stainless steel, confirm availability and process suitability before quoting. Choose by design, target price, weight, coating and expected use. 316L suits many durable everyday styles, brass is an option for detailed plated designs, and zinc alloy can suit complex shapes and volume production.<\/p><p>Titanium or silver are not automatic substitutes: tooling, structure, finishing and cost may change. Specify the exact grade and application for a project-specific feasibility review.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturing-materials\/\">Compare jewelry manufacturing materials<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q11\"><summary>How do I choose between resin and acrylic details?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>The design matters. Resin can be cast around or into metal features, while acrylic is often selected as a shaped component. Send the desired transparency, color, depth and metal connection so we can assess assembly and appearance.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/oem-metal-embedding-jewelry-resin-vs-acrylic\/\">Compare resin and acrylic for metal-inlay designs<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q18\"><summary>Which CZ, synthetic gemstones, natural stones and pearls can I specify?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Send the stone or pearl type, shape, dimensions, color, quality requirements and reference images. CZ \/ zirconia, crystals, pearls and semi-precious stone details can be discussed for suitable projects, but exact varieties, grades and supply must be confirmed. Review setting method, color variation, tolerances and stone-security requirements with the sample. Do not assume a natural-stone assortment will have identical color or pattern in every piece.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-materials-quality-standards\/\">Explore gemstone and decorative-material options<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-plating-finishes\" aria-labelledby=\"faq-plating-finishes-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-plating\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-plating-care\" aria-hidden=\"true\"><\/span><h3 id=\"faq-plating-finishes-heading\">Plating &amp; finishes<\/h3><details class=\"question\" id=\"faq-q13\"><summary>What is the difference between PVD Coating and electroplating?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>PVD deposits a coating in a vacuum and is commonly used for stainless steel jewelry. Electroplating deposits metal from a solution and is commonly used on brass and alloy. Choose the process together with the base material, color, coating specification and intended wear.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/what-is-pvd-material\/\">Compare PVD base metals and electroplating<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q14\"><summary>Which coating thicknesses, gold colors and surface finishes can I request?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q17\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q4\" aria-hidden=\"true\"><\/span><p>For stainless steel, standard PVD thickness is 0.03 \u03bcm, with upgraded custom specifications of 0.05\u20130.10 \u03bcm. Brass \/ alloy electroplating uses a separate 0.03\u20133 \u03bcm range. Ask which layer is measured and confirm the specification in the quote; values across different processes are not interchangeable.<\/p><p>Send your target gold tone, such as 14K or 18K color, and whether you want polished, matte, brushed or two-tone effects. Provide a physical reference where possible, confirm feasibility and approve each combination under consistent lighting. A K-gold color description alone does not establish gold content, coating thickness or texture.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/14k-vs-18k-vs-rose-gold-how-pvd-coating-achieves-perfect-jewelry-colors\/\">Compare 14K, 18K and rose-gold PVD colors<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q15\"><summary>What is E-coating? Is it always included?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>E-coating is an optional protective coating available for plated brass and alloy. It can help protect the finish, but it is not included on every product by default. Include it in the agreed specification when required.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/what-is-pvd-material\/\">Learn about E-coating for brass jewelry<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-care-durability\" aria-labelledby=\"faq-care-durability-heading\"><h3 id=\"faq-care-durability-heading\">Care &amp; durability<\/h3><details class=\"question\" id=\"faq-q16\"><summary>Is the jewelry waterproof or tarnish-resistant, and how long does the color last?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q13\" aria-hidden=\"true\"><\/span><p>Performance depends on the base material, coating, construction, stones, adhesives, friction and care. Do not assume every design withstands water, sweat, perfume or repeated chemical exposure. Specify the intended use and agree relevant finished-product testing. No finish should be treated as a lifetime guarantee, and we do not promise a universal number of years for color retention. The 48\u201372-hour salt-spray reference depends on coating and test conditions; it is not a direct prediction of everyday wear life.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturer-quality-control\/\">Review coating and corrosion performance testing<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q18\"><summary>How should customers care for plated jewelry?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Use a soft cloth, store pieces separately and avoid abrasive cleaning and harsh chemicals. Care instructions should reflect the complete product, including stones, resin, leather and adhesives. Ask us to review care guidance for your selected construction.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/does-stainless-steel-jewelry-tarnish\/\">Read care guidance for stainless steel jewelry<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-production-lead-time\" aria-labelledby=\"faq-production-lead-time-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-making\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-lead-time\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-sampling-production\" aria-hidden=\"true\"><\/span><h3 id=\"faq-production-lead-time-heading\">Production &amp; lead time<\/h3><details class=\"question\" id=\"faq-q19\"><summary>What is the full process from submitting a design to bulk production?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q26\" aria-hidden=\"true\"><\/span><p>Start with a design brief, reference files, dimensions, material and finish preferences, quantity, budget and delivery requirements. The project moves through feasibility review and quotation, CAD or drawing development where needed, design approval, sampling, physical sample review, order confirmation, production, inspection and shipment. Approve material, dimensions, finish, stone placement, logo and packaging together so the production reference is clear. Record approvals and revisions at each stage. Confirm payment milestones, testing and delivery terms before authorizing production.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/ai-design-to-custom-stainless-steel-pendant\/\">See a design-to-production pendant case study<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q20\"><summary>How is stainless steel jewelry made?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>The route depends on the shape: flat profiles may use laser cutting or stamping, while three-dimensional pieces may use casting or machining. Finishing, coating, assembly and inspection follow as required. The route should be selected for your actual design.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/316l-stainless-steel-jewelry-manufacturing-process\/\">Explore six stainless steel manufacturing processes<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q21\"><summary>Why can a cast stainless steel design take longer?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Tooling, casting, finishing and the difficulty of working the material affect the schedule. Deep details, thin sections and areas that are difficult to polish can add development work. Request a timeline based on the specific design rather than transferring a silver-jewelry schedule.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jasper-deep-dive-why-does-316l-casting-take-twice-as-long-as-silver-jewelry\/\">Learn why 316L casting takes longer<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q22\"><summary>How long do CAD development and samples take?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q5\" aria-hidden=\"true\"><\/span><ul><li><strong>CAD:<\/strong> timing is confirmed after design review; no fixed modeling lead time is specified.<\/li><li><strong>Existing-style samples:<\/strong> minimum 2\u20133 days when suitable styles or components are available.<\/li><li><strong>Custom samples:<\/strong> minimum 7\u201310 days after CAD approval.<\/li><\/ul><p>Development complexity, revisions and sample delivery can add time. Confirm the schedule before planning a launch. Bulk production and repeat-order timing are explained in the next question.<\/p><\/div><\/details><details class=\"question\" id=\"faq-q25\"><summary>How long do bulk production and repeat orders take?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><ul><li><strong>Standard bulk production:<\/strong> minimum planning range of 25\u201345 days after sample and order confirmation.<\/li><li><strong>Complex designs or larger orders:<\/strong> minimum planning range of 30\u201360 days.<\/li><li><strong>Stock and repeat orders:<\/strong> check schedules separately.<\/li><\/ul><p>Sampling, transit and customs time are additional. Confirm the project schedule and work back from your required arrival date before planning a launch.<\/p><\/div><\/details><details class=\"question\" id=\"faq-q26\"><summary>Can you rush production for a launch?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Expedited production has a minimum reference range of 10\u201318 days, with a reference rush surcharge of 30%. It depends on feasibility and production capacity. Only plan around an expedited date after it is confirmed in the quotation or proforma invoice.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Check an expedited production schedule<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-quality-testing\" aria-labelledby=\"faq-quality-testing-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-quality\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-quality-compliance\" aria-hidden=\"true\"><\/span><h3 id=\"faq-quality-testing-heading\">Quality &amp; testing<\/h3><details class=\"question\" id=\"faq-q27\"><summary>How do you control quality, and which inspections or tests can be arranged?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-q30\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q22\" aria-hidden=\"true\"><\/span><p>QC covers incoming materials, the first piece, in-process work, finished products and pre-shipment inspection. Dimensions, appearance, function and other agreed checks are compared with the approved specification and sample. Project-specific testing can include material composition, XRF \/ coating thickness, salt spray, nickel release, lead and cadmium, tensile strength, abrasion, temperature and humidity, vibration, function and stone security. Specify the market and intended use before quotation. Agree test scope, acceptance criteria, defect classifications, the sampling plan and any independent inspection before production; sampling does not guarantee zero defects.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturer-quality-control\/\">Explore our quality-control and testing workflow<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q28\"><summary>What does AQL 2.5 \/ 4.0 mean?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>AQL is used in an acceptance-sampling plan to decide whether a batch is accepted based on an inspected sample. Our stated levels are 2.5 \/ 4.0. Agree defect categories, inspection level, sample size and acceptance criteria before production. It is not a promise of zero defects.<\/p><\/div><\/details><details class=\"question\" id=\"faq-q32\"><summary>What does a 48\u201372-hour salt-spray test tell me?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>It evaluates corrosion behavior under specified laboratory conditions. The 48\u201372-hour range depends on coating and agreed test conditions. It cannot be directly converted into a number of years of everyday wear.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturer-quality-control\/\">Learn how corrosion and coating performance are tested<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-compliance-reports\" aria-labelledby=\"faq-compliance-reports-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-quality\" aria-hidden=\"true\"><\/span><h3 id=\"faq-compliance-reports-heading\">Compliance &amp; reports<\/h3><details class=\"question\" id=\"faq-q9\"><summary>Is 316L jewelry nickel-free or hypoallergenic, and can lead and cadmium be tested?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q20\" aria-hidden=\"true\"><\/span><p>316L identifies a stainless steel grade and contains nickel; it does not establish \u201cnickel-free\u201d or guarantee that every wearer will have no reaction. These claims require product-specific assessment. Specify the material grade, intended use and market, and agree finished-product nickel-release and relevant lead \/ cadmium testing. Confirm the tested product, report scope and wording supported by the results before making consumer-facing claims.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/316l-stainless-steel-bar-material-sgs-report\/\">Read a 316L nickel-release test report example<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q29\"><summary>Does a factory audit certify my jewelry?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>No. Factory audits and product testing serve different purposes. Haosen is a SEDEX \/ SMETA audited factory. Product test requirements must be matched separately to the actual material, coating, product type and destination market.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/certifications\/\">Learn how factory verification differs from product reports<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q31\"><summary>Which compliance reports can you provide, and do they cover every product?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q14\" aria-hidden=\"true\"><\/span><p>Reports are not automatic for every product. We support project-specific testing for relevant requirements such as EU REACH, California Proposition 65 and RoHS where applicable, as well as nickel release, lead and cadmium. EN 71 or ASTM testing can be requested. If you need EN 1811, a material certificate or a particular laboratory such as SGS, T\u00dcV or Intertek, identify it before quotation so availability, scope, cost and timing can be confirmed.<\/p><p>Reports must relate to the tested product or material and applicable market requirements; a factory audit is not a product certification.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/certifications\/\">Check report scope, issuing body and verification<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-catalog-stock\" aria-labelledby=\"faq-catalog-stock-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-catalog\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-catalog-shipping\" aria-hidden=\"true\"><\/span><h3 id=\"faq-catalog-stock-heading\">Catalog &amp; stock<\/h3><details class=\"question\" id=\"faq-request-q11\"><summary>Can I request a catalog and order existing designs without developing a new collection?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q33\" aria-hidden=\"true\"><\/span><p>Yes, you can inquire about existing designs. Email service@96jewelry.com with the product category, material, style direction, target quantity and budget to request current references, photos and specifications. Send selected product references and quantities by style, size and color, plus any finish, logo or packaging changes. Confirm availability, MOQ and quotation, then review the sample or agreed specification and proforma invoice. If stock matters, request verified quantities and shipment timing. A website listing or catalog selection alone does not confirm inventory, price or a production slot.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/stainless-steel-jewelry\/\">Browse stainless steel jewelry styles for reference<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q29\"><summary>Do you have ready-made or pre-produced stock? How much is available and when can it ship?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Stock status and available quantities must be checked for the exact style, size and color. Ask whether the product is physically available, pre-produced but awaiting finishing, or made to order. Request a confirmed dispatch estimate for the specific quantity and any branding or packing work. The 2\u20133-day existing-style sample reference is not a universal stock-order shipment promise.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Confirm availability for a specific style<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-packaging\" aria-labelledby=\"faq-packaging-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-shipping\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-packaging\" aria-hidden=\"true\"><\/span><h3 id=\"faq-packaging-heading\">Packaging<\/h3><details class=\"question\" id=\"faq-q33\"><summary>Can you supply branded packaging, and what are its MOQ and costs?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q15\" aria-hidden=\"true\"><\/span><p>Options include OPP polybags, jewelry cards, velvet pouches, jewelry boxes, gift bags, tags, labels and polishing cloths. Custom branded packaging has a separate MOQ of 500 pieces per style, so a small jewelry order may not meet the packaging minimum. Send dimensions, artwork, material preferences, quantity and packing instructions for pricing. Confirm artwork, packing method and quantities together. Packaging cost and lead time are confirmed independently of the jewelry, and not every option is included in the unit price.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/services\/\">Explore packaging and labeling services<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-shipping-customs\" aria-labelledby=\"faq-shipping-customs-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-shipping\" aria-hidden=\"true\"><\/span><h3 id=\"faq-shipping-customs-heading\">Shipping &amp; customs<\/h3><details class=\"question\" id=\"faq-q35\"><summary>Can you ship to my country, and who pays freight, customs and import taxes?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q12\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-request-q27\" aria-hidden=\"true\"><\/span><p>Send the destination country, postal code or named port, quantity and packaging requirements so the route, freight cost and estimated door-to-door transit time can be checked. Options include DHL, UPS, FedEx, air freight and sea freight, subject to destination and shipment requirements.<\/p><p>Cost and timing depend on packed weight, method and destination. Request an itemized quotation on the required delivery basis: EXW, FOB, DAP and DDP are subject to order confirmation; CIF availability needs a specific quote. Agree who arranges transport, customs clearance and duties or taxes in the proforma invoice.<\/p><p>Freight-inclusive pricing does not automatically cover every destination charge, and DDP or delivery to a specified warehouse must be confirmed for the order.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Confirm freight costs and delivery responsibilities<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-q36\"><summary>Can you deliver to an Amazon warehouse or provide dropshipping?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Amazon delivery requirements can be reviewed for bulk shipments, including agreed labeling and packing instructions. Our service focuses on B2B manufacturing and bulk supply. Individual customer dropshipping and automated Shopify fulfillment are not offered.<\/p><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-returns-refunds\" aria-labelledby=\"faq-returns-refunds-heading\"><h3 id=\"faq-returns-refunds-heading\">Returns &amp; refunds<\/h3><details class=\"question\" id=\"faq-q37\"><summary>How are defects, returns, remakes, replacements and refunds handled?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q28\" aria-hidden=\"true\"><\/span><p>Inspect the shipment promptly and report issues within the applicable 7\u201315-day window after delivery. Provide the order reference, affected quantities and clear photos or videos. Returns, remakes, replacements or other remedies are reviewed against the order terms and evidence rather than promised automatically. Agree the resolution and any return instructions before sending goods back. Approved refunds are processed within 15 business days after approval.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/returns-refunds-policy\/\">Read the returns, defects and refund policy<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-sustainability\" aria-labelledby=\"faq-sustainability-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-sustainability\" aria-hidden=\"true\"><\/span><h3 id=\"faq-sustainability-heading\">Sustainability<\/h3><details class=\"question\" id=\"faq-request-q32\"><summary>Can you source recycled or sustainable materials and provide content certification?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Ask for a project-specific sourcing review before making recycled-content or sustainability claims. Specify the material, required recycled percentage, chain-of-custody evidence and certification you need. Availability and documentation must be confirmed for the selected supply and batch. A material-composition report alone does not establish recycled origin, recycled percentage or a sustainability certification.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/grs-certified-packaging-supplier\/\">See how recycled packaging documentation is reviewed<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-factory-contact\" aria-labelledby=\"faq-factory-contact-heading\"><span class=\"faq-legacy-anchor\" id=\"faq-request-partnership\" aria-hidden=\"true\"><\/span><span class=\"faq-legacy-anchor\" id=\"faq-working-together\" aria-hidden=\"true\"><\/span><h3 id=\"faq-factory-contact-heading\">Factory &amp; contact<\/h3><details class=\"question\" id=\"faq-request-q19\"><summary>Are you a direct factory? Which processes are in-house, and what is your capacity and experience?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Haosen Jewelry is an OEM\/ODM fashion jewelry and accessories manufacturer based in Dongguan, Guangdong, China, with 16+ years of manufacturing experience. Published operating capacity is 100,000+ pieces per month, subject to product mix and scheduling. Ask for a process-by-process breakdown of in-house and partner work, relevant equipment and examples for your category. The 2025 audit snapshot should not be treated as a guarantee of current staffing or capacity for a particular order.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/jewelry-manufacturing-factory\/\">Review factory capabilities and production responsibilities<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><details class=\"question\" id=\"faq-request-q24\"><summary>How can I contact you by WhatsApp, email or a call? Are other messaging apps available?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><p>Contact the China team at service@96jewelry.com or WhatsApp \/ phone +86 13825706718. If you prefer a scheduled call, send your time zone and a few suitable times. Ask the team to confirm availability on WeChat, Viber or another platform; no unverified account details are listed here.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Contact our team by email, phone or WhatsApp<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><section class=\"faq-category\" id=\"faq-confidentiality\" aria-labelledby=\"faq-confidentiality-heading\"><h3 id=\"faq-confidentiality-heading\">Confidentiality<\/h3><details class=\"question\" id=\"faq-q7\"><summary>Can you sign an NDA and protect my designs, logo and development files?<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"m6 9 6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.8\"\/><\/svg><\/summary><div class=\"answer\"><span class=\"faq-legacy-anchor\" id=\"faq-request-q30\" aria-hidden=\"true\"><\/span><p>A mutual NDA can be arranged before confidential design files are shared. Let us know at the first inquiry, identify the drawings, artwork and other information it should cover, and agree permitted use and sharing before sending sensitive files. Clarify ownership and handling of custom tooling and development files in the project terms. Send only artwork and designs you are authorized to use; confidentiality arrangements do not replace those rights.<\/p><a class=\"read-link\" href=\"https:\/\/96jewelry.com\/contact-us\/\">Arrange an NDA before sharing design files<svg viewBox=\"0 0 24 24\" width=\"20\" height=\"20\" aria-hidden=\"true\"><path d=\"M5 12h14m-6-6 6 6-6 6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"1.6\"\/><\/svg><\/a><\/div><\/details><\/section><!-- End added answers --><div class=\"no-results\" hidden><h3>No matching questions<\/h3><p>Try a shorter keyword, clear the search, or tell us what you need.<\/p><a href=\"mailto:service@96jewelry.com\">Email our team<\/a><\/div><\/div><\/div><\/div>\r\n\r\n<\/section>\r\n\r\n<\/section><script>(()=>{const root=document.getElementById('hs-faq');if(!root||root.dataset.ready)return;root.dataset.ready='true';\r\nconst nav=root.querySelector('.spec-nav');nav.hidden=false;const buttons=[...nav.querySelectorAll('button')];const groups=[...root.querySelectorAll('.spec-group')];\r\nfunction showSpecs(id){groups.forEach(g=>g.hidden=id!=='all'&&g.id!=='spec-'+id);buttons.forEach(b=>b.setAttribute('aria-pressed',String(b.dataset.spec===id)));}buttons.forEach(b=>b.addEventListener('click',()=>showSpecs(b.dataset.spec)));showSpecs('timing');\r\nconst searchArea=root.querySelector('.search-area');searchArea.hidden=false;const input=root.querySelector('#hs-faq-search');const qs=[...root.querySelectorAll('.question')];const cats=[...root.querySelectorAll('.faq-category')];const status=root.querySelector('.results');const empty=root.querySelector('.no-results');let saved=null;\r\nfunction search(){const term=input.value.trim().toLowerCase();if(term&&!saved)saved=qs.map(q=>q.open);let count=0;qs.forEach((q,i)=>{const match=!term||term.split(\/\\s+\/).every(t=>q.textContent.toLowerCase().includes(t));q.hidden=!match;if(term)q.open=match;else if(saved)q.open=saved[i];if(match)count++;});cats.forEach(c=>c.hidden=![...c.querySelectorAll('.question')].some(q=>!q.hidden));empty.hidden=count!==0;status.textContent=term?`${count} matching question${count===1?'':'s'}`:`${qs.length} questions. 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We\u2019ll review your project, help clarify the specifications, and recommend the next steps.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n<div class=\"elementor-element elementor-element-76c3942 e-con e-atomic-element e-flexbox-base e-7970d2a \" data-id=\"76c3942\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"76c3942\" data-e-type=\"e-flexbox\" data-id=\"76c3942\">\n    \t\t<div class=\"elementor-element elementor-element-161ea29 elementor-widget elementor-widget-button\" data-id=\"161ea29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjMwNDgiLCJ0b2dnbGUiOmZhbHNlfQ%3D%3D\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Discuss your project \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-219f4f7 elementor-widget elementor-widget-text-editor\" data-id=\"219f4f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<a href=\"mailto:service@96jewelry.com\" style=\"color: white;\">service@96jewelry.com<\/a>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\n<\/div>\n\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQs This FAQs page answers the most common questions about materials, MOQ, pricing, plating, quality control, compliance, and global shipping. Skip to questions What would you like to know?Clear 01MOQ &amp; trial ordersHow many per style and color?\u2197 02SamplesCan I see a sample first?\u2197 03Costs &amp; feesWhat goes into my quote?\u2197 04Lead timesWhen could my [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"Custom Jewelry FAQs: Ultimate Guide | Haosen Jewelry","_seopress_titles_desc":"Discover the ultimate guide to custom jewelry orders. Learn about MOQ, samples, materials, lead times and shipping. 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We support OEM\/ODM development from sketches, reference images, physical samples and technical drawings. Send approximate dimensions, intended use, material preference, target quantity and budget; explain the look and function you want if some details are undecided. Accepted file formats include AI, PDF, CDR, PSD, CAD, STP, STEP, IGS and STL. CAD files and AI-generated concepts are starting references: structure, dimensions and manufacturability must be reviewed before sampling. We can help define a production-ready specification; confirm the scope, fees and timing of CAD or modeling work before development starts."},{"question":"What is the difference between OEM and ODM?","answer":"OEM starts from your own design and specifications. ODM starts from a manufacturer-developed design that can be adapted for your brand. Tell us whether you need an original shape, changes to an existing style, or branding and packaging only."},{"question":"What information should I send for a quotation or initial sourcing discussion?","answer":"Send your product category, design or reference, dimensions, preferred material, color and finish, quantity by style, size and color, target budget and required arrival date. Include your selling market, destination country, stone, logo and packaging details, and testing requirements. If specifications are undecided, describe your priorities rather than waiting for a complete technical file. These details help us clarify the brief, recommend next steps and quote comparable specifications."},{"question":"How can a new brand start working with you or open a wholesale account?","answer":"Send a short introduction to your business, selling market, product ideas and expected quantities. We can discuss a suitable sampling and quotation path. 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